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IBM 8862 Hardware Maintenance Manual - Page 22

Using, ServerGuide, Setup, Installation, agent, utility, program

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Using the ServerGuide Setup and Installation CD The ServerGuide Setup and Installation CD includes an easy-to-use setup and installation program that is designed for your IBM server. The ServerGuide program detects the server model and hardware options that are installed and uses that information during setup to configure the hardware. The ServerGuide program simplifies operating-system installations by providing updated device drivers and, in some cases, installing them automatically. Note: The ServerGuide program works only with 32-bit Windows® operating systems. When you start the ServerGuide Setup and Installation CD, the program prompts you to complete the following tasks: v Select your language. v Select your keyboard layout and country. v View the overview to learn about ServerGuide features. v View the readme file to review installation tips for your operating system and adapter. v Start the operating-system installation. You will need your operating-system CD. Detailed information about using ServerGuide is available in the User's Guide on the IBM xSeries Documentation CD. Using the PXE boot agent utility program Use the Preboot Execution Environment (PXE) boot agent utility program to enable or disable operating-system wake-up support. Note: The server does not support changing the network boot protocol or specifying the startup order of devices through the PXE boot agent utility program. Complete the following steps to start the PXE boot agent utility program: 1. Turn on the server. 2. When the Broadcom NetXtreme Ethernet Boot Agent V6.1.3 prompt appears, press Ctrl+S. You have 2 seconds (by default) to press Ctrl+S after the prompt appears. Note: If the PXE setup prompt is not displayed, use the Configuration/Setup Utility program to set the Ethernet PXE startup option. 3. Use the arrow keys and press Enter to select a choice from the menu. 4. Follow the instructions on the screen to change the settings of the selected items; then, press Enter. Detailed information about using the PXE boot agent utility program is available in the User's Guide on the IBM xSeries Documentation CD. 12 IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide

Section	Page
About this manual	5
Important safety information	5
Online support	5
Contents	7
Chapter 1. Introduction	11
Related publications	11
Notices and statements used in this publication	12
Features and specifications	13
Server controls, LEDs, and power	14
Front view	14
Rear view	16
Light path diagnostics LED panel	18
Server power features	18
Turning on the server	18
Turning off the server	19
Chapter 2. Configuring the server	21
Using the Configuration/Setup Utility program	21
Using the ServerGuide Setup and Installation CD	22
Using the PXE boot agent utility program	22
Using the RAID configuration programs	23
Updating the integrated service processor firmware	23
Configuring the Gigabit Ethernet controllers	23
Remote Supervisor Adapter II	23
Chapter 3. Diagnostics	25
General checkout	25
Diagnostic tools overview	27
POST error logs	27
Viewing error logs from the Configuration/Setup Utility program	27
Viewing error logs from the diagnostic programs	28
Light path diagnostics	28
Microprocessor LEDs	29
DIMM LEDs	30
Remind button	31
Diagnostic programs and error messages	32
Diagnostic text messages	32
Starting the diagnostic programs	33
Viewing the test log	33
Viewing the system-error log	34
Recovering BIOS code	34
Password override jumper	35
Forcing a power-on	36
Power checkout	37
Ethernet controller troubleshooting	37
Chapter 4. Installing options	39
Installation guidelines	39
System reliability guidelines	39
Working inside a server with power on	40
Handling static-sensitive devices	40
Major components of the xSeries 365 server	41
Removing the cover and bezel	42
PCI or PCI-X adapters	43
Installing a PCI or PCI-X adapter	45
Removing a PCI or PCI-X adapter	46
Installing a hot-swap hard disk drive	46
Replacing the CD-ROM drive	48
Memory modules	49
DIMM banks and ports	50
DIMM installation	51
Installing a microprocessor	54
Installing a hot-swap power supply	61
Replacing the battery	63
Replacing a hot-swap fan	65
Replacing the memory cassette	66
Completing the installation	68
Installing the cover and bezel	68
Connecting the cables	69
RXE connector cabling	70
Gigabit Ethernet cabling	70
Updating the server configuration	70
I/O connectors	71
Server connectors	72
Remote Supervisor Adapter II connectors	72
Ethernet connector	73
Universal Serial Bus connector	73
RXE Expansion Port connector	74
Auxiliary-device (pointing device) connector	74
Keyboard connector	74
Serial connector	74
RXE Management Port connector	74
Power supply connector	75
SCSI connector	75
Chapter 5. FRU information (service only)	77
Microprocessor tray assembly	78
Microprocessor board connectors, jumpers and LEDs	78
Microprocessor removal	78
Thermal grease	79
Diskette drive	81
Operator information panel	82
Media interposer card	83
SCSI backplane	84
PCI switch card assembly	86
Adapter retainer bracket assembly	87
Power-supply structure	88
I/O board and power backplane assembly	89
I/O board connectors	89
I/O board LEDs	90
I/O board switches and jumpers	90
Replacing the I/O board and power backplane assembly	91
Chapter 6. Symptom-to-FRU index	95
Beep symptoms	96
No beep symptoms	97
POST error codes	98
Light path LED errors	103
Diagnostic error codes	105
System-error log entries	115
SMI handler messages	116
Service processor messages	119
Error symptoms	131
Power LED errors	140
SCSI error messages	142
ServeRAID (ISPR) error procedures	142
ServeRAID error codes	144
Undetermined problems	146
Problem-determination tips	147
Chapter 7. Parts listing, Types 8861, 8862	149
System	150
Keyboard CRUs	151
Power cord FRUs	152
Appendix A. Getting help and technical assistance	155
Before you call	155
Using the documentation	155
Getting help and information from the World Wide Web	155
Software service and support	156
Hardware service and support	156
Appendix B. Related service information	157
Safety information	157
General safety	157
Electrical safety	158
Safety inspection guide	159
Handling electrostatic discharge-sensitive devices	160
Grounding requirements	160
Safety notices (multilingual translations)	160
Appendix C. Notices	201
Edition notice	201
Trademarks	202
Important notes	202
Product recycling and disposal	203
Battery return program	203
Electronic emission notices	204
Federal Communications Commission (FCC) statement	204
Industry Canada Class A emission compliance statement	204
Australia and New Zealand Class A statement	204
United Kingdom telecommunications safety requirement	204
European Union EMC Directive conformance statement	205
Taiwanese Class A warning statement	205
Chinese Class A warning statement	205
Japanese Voluntary Control Council for Interference (VCCI) statement	205

Match case Limit results 1 per page

Using

the

ServerGuide

Setup

and

Installation

The

ServerGuide

Setup

and

Installation

includes

easy-to-use

setup

and

installation

program

that

designed

for

your

IBM

server.

The

ServerGuide

program

detects

the

server

model

and

hardware

options

that

are

installed

and

uses

that

information

during

setup

configure

the

hardware.

The

ServerGuide

program

simplifies

operating-system

installations

providing

updated

device

drivers

and,

some

cases,

installing

them

automatically.

Note:

The

ServerGuide

program

works

only

with

32-bit

Windows

operating

systems.

When

you

start

the

ServerGuide

Setup

and

Installation

CD,

the

program

prompts

you

complete

the

following

tasks:

Select

your

language.

Select

your

keyboard

layout

and

country.

View

the

overview

learn

about

ServerGuide

features.

View

the

readme

file

review

installation

tips

for

your

operating

system

and

adapter.

Start

the

operating-system

installation.

You

will

need

your

operating-system

CD.

Detailed

information

about

using

ServerGuide

available

the

User’s

Guide

the

IBM

xSeries

Documentation

CD.

Using

the

PXE

boot

agent

utility

program

Use

the

Preboot

Execution

Environment

(PXE)

boot

agent

utility

program

enable

disable

operating-system

wake-up

support.

Note:

The

server

does

not

support

changing

the

network

boot

protocol

specifying

the

startup

order

devices

through

the

PXE

boot

agent

utility

program.

Complete

the

following

steps

start

the

PXE

boot

agent

utility

program:

Turn

the

server.

When

the

Broadcom

NetXtreme

Ethernet

Boot

Agent

V6.1.3

prompt

appears,

press

Ctrl+S.

You

have

seconds

(by

default)

press

Ctrl+S

after

the

prompt

appears.

Note:

the

PXE

setup

prompt

not

displayed,

use

the

Configuration/Setup

Utility

program

set

the

Ethernet

PXE

startup

option.

Use

the

arrow

keys

and

press

Enter

select

choice

from

the

menu.

the

instructions

the

screen

change

the

settings

the

selected

items;

then,

press

Enter.

Detailed

information

about

using

the

PXE

boot

agent

utility

program

available

the

User’s

Guide

the

IBM

xSeries

Documentation

CD.

IBM

xSeries

365

Types

8861,

8862:

Hardware

Maintenance

Manual

and

Troubleshooting

Guide