Insignia NS-28D310NA15 User Manual (English) - Page 78

NS-28D310NA15 Insignia 28" LED TV Video and audio Problem Solution Picture does not fill the screen. There are black bars around the picture. • Change the aspect ratio. An increasing amount of digital TV and movies are presented in wide screen (16:9). See the "Aspect Ratio" option in "Adjust the TV picture" on page 52. No picture (screen is not lit) and no sound. • Press on the TV or the remote control. • Make sure that the Audio Only option is set to Off. See "Play TV audio only" on page 57. • Make sure that the video cables are connected securely to your TV. • Adjust the contrast and brightness. See "Adjust the TV picture" on page 52. • Make sure that the AC power adapter is plugged in. • Make sure that the correct video input source is selected. See "Select the video input source" on page 40. • Try another channel. The station may be experiencing problems. • Make sure that the incoming signal is compatible. • Make sure that the antenna or cable TV is connected correctly and securely. See "Connect a cable or satellite box" on page 14 or "Connect an antenna or cable TV (no box)" on page 19. • Check the closed caption settings. Some TEXT modes can block the screen. See "Select the analog closed captioning mode" on page 66 or "Select the digital closed captioning mode" on page 66. Problem Solution Dark, poor, or no picture (screen is lit), but sound is good. • Try another channel. The station may be experiencing problems. • Make sure that the antenna or cable TV is connected correctly and securely. See "Connect a cable or satellite box" on page 14 or "Connect an antenna or cable TV (no box)" on page 19. • Adjust the brightness. See "Adjust the TV picture" on page 52. • Change to a different picture mode. See "Adjust the TV picture" on page 52. • If you are using an antenna, the digital channel signal may be low. To check the digital channel signal strength, see "Check the digital signal strength" on page 60. • If you are using an antenna and the signal strength is low, adjust the antenna or use a highly directional outdoor antenna or set-top antenna with a built-in amplifier. • Make sure that the video cables are connected securely to your TV. • The video cable(s) you are using may be bad. Try a new set. • Try another channel. The station may be experiencing problems. No color, dark picture, or color is not correct. • Try another channel. The station may be experiencing problems. • Adjust the color settings. See "Adjust the TV picture" on page 52. • Make sure that the video cables are connected correctly and securely to your TV. • Make sure that the antenna or cable TV is connected correctly and securely. See "Connect a cable or satellite box" on page 14 or "Connect an antenna or cable TV (no box)" on page 19. • If you are using an antenna, the digital channel signal may be low. To check the digital channel signal strength, see "Check the digital signal strength" on page 60. • If you are using an antenna and the signal strength is low, adjust the antenna or use a highly directional outdoor antenna or set-top antenna with a built-in amplifier. www.insigniaproducts.com 73