Insignia NS-28D310NA15 User Manual (English) - Page 79

Problem, Solution, Connect a, cable or satellite box, antenna or cable TV no box

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Insignia 28" LED TV Problem Solution Only snow (noise) appears on the screen. • Try another channel. The station may be experiencing problems. • Make sure that the antenna or cable TV is connected correctly and securely. See "Connect a cable or satellite box" on page 14 or "Connect an antenna or cable TV (no box)" on page 19. • If you are using an antenna, the digital channel signal may be low. To check the digital channel signal strength, see "Check the digital signal strength" on page 60. • If you are using an antenna and the signal strength is low, adjust the antenna or use a highly directional outdoor antenna or set-top antenna with a built-in amplifier. Picture quality is good on some channels and poor on others. Sound is good. • The problem may be caused by a poor or weak signal from the broadcaster or cable TV provider. • If you connect to cable without a set-top box and experience poor picture quality, you may need to install a set-top box to improve signal reception and picture quality. Contact your cable TV provider about upgrading to a set-top box. Problem Solution Dotted lines or stripes appear on the screen. • Make sure that the antenna or cable TV is connected correctly and securely. See "Connect a cable or satellite box" on page 14 or "Connect an antenna or cable TV (no box)" on page 19. • If you are using an antenna, the digital channel signal may be low. To check the digital channel signal strength, see "Check the digital signal strength" on page 60. • If you are using an antenna and the signal strength is low, adjust the antenna or use a highly directional outdoor antenna or set-top antenna with a built-in amplifier. • Make sure that the video cables are connected securely to your TV. • The video cable(s) you are using may be bad. Try a new set. • Other devices (for example, a surround sound receiver, external speakers, fans, or hair dryers) may be interfering with your TV. Try turning off one device at a time to determine which device is causing interference. After you have determined which device is causing interference, move it further from the TV to eliminate the interference. Double images. • Use a highly directional outdoor antenna, cable TV, or satellite TV. The picture has a few bright or dark spots. • A few bright or dark spots on an LCD screen is normal. It does not affect the operation of your TV. 74 www.insigniaproducts.com

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74
Insignia 28" LED TV
www.insigniaproducts.com
Only snow (noise)
appears on the
screen.
•
Try another channel. The station
may be experiencing problems.
•
Make sure that the antenna or
cable TV is connected correctly
and securely. See “
Connect a
cable or satellite box
” on
page
14
or “
Connect an
antenna or cable TV (no box)
”
on page
19
.
•
If you are using an antenna, the
digital channel signal may be
low. To check the digital
channel signal strength, see
“
Check the digital signal
strength
” on page
60
.
•
If you are using an antenna and
the signal strength is low, adjust
the antenna or use a highly
directional outdoor antenna or
set-top antenna with a built-in
amplifier.
Picture quality is
good on some
channels and poor
on others. Sound
is good.
•
The problem may be caused by
a poor or weak signal from the
broadcaster or cable TV
provider.
•
If you connect to cable without
a set-top box and experience
poor picture quality, you may
need to install a set-top box to
improve signal reception and
picture quality. Contact your
cable TV provider about
upgrading to a set-top box.
Problem
Solution
Dotted lines or
stripes appear on
the screen.
•
Make sure that the antenna or
cable TV is connected correctly
and securely. See “
Connect a
cable or satellite box
” on
page
14
or “
Connect an
antenna or cable TV (no box)
”
on page
19
.
•
If you are using an antenna, the
digital channel signal may be
low. To check the digital
channel signal strength, see
“
Check the digital signal
strength
” on page
60
.
•
If you are using an antenna and
the signal strength is low, adjust
the antenna or use a highly
directional outdoor antenna or
set-top antenna with a built-in
amplifier.
•
Make sure that the video cables
are connected securely to your
TV.
•
The video cable(s) you are using
may be bad. Try a new set.
•
Other devices (for example, a
surround sound receiver,
external speakers, fans, or hair
dryers) may be interfering with
your TV. Try turning off one
device at a time to determine
which device is causing
interference. After you have
determined which device is
causing interference, move it
further from the TV to eliminate
the interference.
Double images.
•
Use a highly directional outdoor
antenna, cable TV, or satellite
TV.
The picture has a
few bright or dark
spots.
•
A few bright or dark spots on an
LCD screen is normal. It does
not affect the operation of
your TV.
Problem
Solution