Jensen VM9512 Operation Manual - Page 40

Error Messages - troubleshooting

Page 40 highlights

Table 7: Troubleshooting Problem Cause Disc does not play back Image blurred, distorted, or dark PBC cannot be used during VCD playback No repeat or searching while playing VCD MP3 Interruption occurred during playback Incorrect playback message displayed SAT RADIO No Sound Satellite source not available IPOD iPod source not available Cannot see video and photo media on TFT screen Disc is warped or scratched Disc is dirty or wet Laser pickup is dirty Incompatible disc is used Disc rating exceeds Parental Lock rating limit Disc region code is not compatible with unit Disc is inserted upside down Disc is illegally copied PCB is not available on the disc PCB is on Disc is dirty or scratched File is damaged/bad recording Message is longer than LCD can display Incorrect cable connections Incorrect cable connections Incorrect cable connections Wrong iPod Video Settings Error Messages Corrective Action Use disc in good condition Clean disc with soft cloth Clean laser pickup with cleaning disc Use compatible disc Change Parental Lock settings to lower restriction Use disc with proper region code Insert disc with label side up Use original disc Turn PCB off Clean disc or replace Recreate disc with good files Check RCA cables Check Satellite Data cable Check jLink and MediaLink cables Change iPod video settings to TV Out = On Table 8: Error Messages Loading No Disc Message Displayed Bad Disc Unknown disc Region Error Error Cause Disc is being read Disc is dirty Disc is upside down Disc not present in loading compartment Disc is dirty Disc is upside down Disc format is not compatible with this unit DVD is not compatible with region code of unit Illegal mechanism operation Clean disc with soft cloth Insert disc with label side up Insert disc Clean disc with soft cloth Insert disc with label side up Corrective Action Press EJECT key for 5 seconds to reset loading mechanism 36 VM9512

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36
VM9512
Error Messages
Disc does not play back
Disc is warped or scratched
Use disc in good condition
Disc is dirty or wet
Clean disc with soft cloth
Laser pickup is dirty
Clean laser pickup with cleaning disc
Incompatible disc is used
Use compatible disc
Disc rating exceeds Parental Lock rating limit
Change Parental Lock settings to lower restriction
Disc region code is not compatible with unit
Use disc with proper region code
Disc is inserted upside down
Insert disc with label side up
Image blurred, distorted, or dark
Disc is illegally copied
Use original disc
PBC cannot be used during VCD playback
PCB is not available on the disc
No repeat or searching while playing VCD
PCB is on
Turn PCB off
MP3
Interruption occurred during playback
Disc is dirty or scratched
Clean disc or replace
File is damaged/bad recording
Recreate disc with good files
Incorrect playback message displayed
Message is longer than LCD can display
SAT RADIO
No Sound
Incorrect cable connections
Check RCA cables
Satellite source not available
Incorrect cable connections
Check Satellite Data cable
IPOD
iPod source not available
Incorrect cable connections
Check jLink and MediaLink cables
Cannot see video and photo media on TFT screen
Wrong iPod Video Settings
Change iPod video settings to TV Out = On
Table 7: Troubleshooting
Problem
Cause
Corrective Action
Table 8: Error Messages
Message Displayed
Cause
Corrective Action
Loading
Disc is being read
No Disc
Disc is dirty
Clean disc with soft cloth
Disc is upside down
Insert disc with label side up
Disc not present in loading compartment
Insert disc
Bad Disc
Disc is dirty
Clean disc with soft cloth
Disc is upside down
Insert disc with label side up
Unknown disc
Disc format is not compatible with this unit
Region Error
DVD is not compatible with region code of unit
Error
Illegal mechanism operation
Press EJECT key for 5 seconds to reset loading mechanism