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Kodak ESP 7250 Extended user guide - Page 72

Troubleshooting - problems

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8 Troubleshooting Basic troubleshooting Some problems can be resolved quickly by power cycling the printer: Turn off your printer. Wait five seconds. Turn on the printer. Use the following information to help troubleshoot problems with your printer. Problem Printer does not power on Possible Solutions • Make sure you are using the power cord that came with your printer. • Make sure the power cord is connected to the AC adapter and is plugged into an outlet or power strip. • If the USB 2.0 cable was disconnected from the printer, then reconnected, or if power to the printer was interrupted, restart the computer. Printer not detected • Make sure your printer is plugged in and turned on. • If you are using a USB cable, make sure: - you have a USB 2.0 cable. - that the USB cable is connected to both your printer and your computer. • If you are using a wireless connection, make sure: - the printer is connected to your wireless network (check the Wi-Fi connectivity LED and the SSID). - your router is transmitting data. - the firewall (excluding WINDOWS Firewall) is allowing the services needed for your printer. For additional information, go to www.kodak.com/go/inkjetnetworking. Wireless connectivity Printhead carriage jam For wireless connectivity issues, go to www.kodak.com/go/inkjetnetworking. • Open the printer access door and clear any obstructions. • Check that the printhead and ink cartridges are installed correctly. (The printhead and ink cartridges are installed correctly when you hear them click into place.) Print quality • For best results, use KODAK Paper or a paper with the COLORLOK Technology logo on the package. • Make sure the paper is loaded correctly (see Loading paper, page 16). For more information, go to www.kodak.com/go/itg, select All-in-one printer, then Print Quality (missing colors, blank prints, etc). 66 www.kodak.com/go/aiosupport

Section	Page
Table of contents	3
Printer Overview	7
Components	7
Control panel	8
Home Center Software	9
Configuring Your Printer	10
Configuring printer settings	10
Connecting to a wireless network	11
Before you connect	11
Connecting to a wireless network using the WiFi Setup Wizard	11
Connecting to a listed network	11
Connecting to an unlisted network	13
Using WPS to connect to a Wi-Fi network	14
Setting up an IP address	15
Verifying the network configuration	16
Printing the network configuration	16
Installing your printer on additional computers on the network	16
Connecting to another KODAK All-in-One Printer	16
Adding a network connection to a USB-connected computer	17
Changing from USB to wireless connection	17
Changing from USB to Ethernet connection	18
Handling Paper	20
Paper types	20
Paper sizes	20
Envelope sizes	21
Loading paper	22
Loading paper in the main paper tray	22
Loading legal-size paper in the main paper tray	24
Loading the photo paper tray	27
Loading envelopes	29
Printing	31
Switching paper trays	31
Printing documents	32
Printing two-sided documents	32
Automatic two-sided printing	32
Manual two-sided printing	33
Printing pictures	34
Printing from a memory card or USB-connected device	35
Using default settings to print a picture	35
Changing the settings and printing a picture	36
Printing tagged pictures	38
Printing panoramic pictures	39
Zooming and cropping pictures	40
Printing from a BLUETOOTH Technology enabled device	41
Printing pictures or documents from a wireless device	41
Transferring pictures to a computer	42
Transferring pictures to a WINDOWS OS-based computer	42
Transferring pictures to a MACINTOSH Computer	42
Copying	43
Copying a document	43
Using the default settings to copy a document	43
Adjusting the settings and copying a document	44
Changing the number of copies of a document	45
Enlarging or reducing a document	46
Darkening or lightening a copy	47
Copying a photograph	48
Using the default settings to copy a photograph	48
Adjusting the settings and copying a photograph	49
Changing the number of copies of a photograph	51
Enlarging or reducing a photograph	52
Darkening or lightening a copy of a photograph	53
Scanning	54
Before you begin scanning	54
Changing the scan settings for scanning from the control panel	54
Scanning from the computer	55
Scanning multiple pictures simultaneously	56
Scanning multiple pictures when connected to a computer with WINDOWS OS	56
Scanning multiple pictures when connected to a computer with MAC OS	56
Scanning from the control panel	57
Maintaining Your Printer	59
General care and cleaning	59
Cleaning the scanner glass and document backing	60
Replacing ink cartridges	62
Replacing the printhead	65
Updating the software and printer firmware	69
Updating if your printer is connected to a computer with WINDOWS OS	69
Updating if your printer is connected to a computer with MAC OS	70
Monitoring and adjusting printer performance	70
Checking ink levels	70
Resetting factory defaults	71
Troubleshooting	72
Basic troubleshooting	72
Getting help on the Web	74
Status lights	75
Power status light	75
Wi-Fi status light	75
Product and Safety Specifications	76
Features and Specifications	76
Print performance	76
Photo printing features	76
Copy document features	77
Copy photo features	77
Scanning features	77
Bottom input paper tray	78
Top input paper tray	78
Output paper tray	78
Ink cartridges	78
Connectivity	78
Software support	79
Physical specifications	79
Warranty	79
System requirements	80
Computer with WINDOWS OS	80
Computer with MAC OS	80
Paper types supported	81
Paper sizes supported	81
Safety information	83
Regulatory compliance	84
FCC statement	84
Canadian statements	85
German compliance statement	85
REACH Article 33 declarations	85
Waste electrical and electronic equipment labeling	85
ENERGY STAR® Qualified	86
Warranty Information	86
Declaration of Conformity	88