Konica Minolta Kodak i2820 User Guide - Page 37

LED codes Indicator lights Contacting Service Following is a list of the codes that may be displayed in the LCD display with a corresponding message. NOTE: If you have a Kodak i2400 or i2420 Scanner, only the code will be displayed in the Function window. Codes 0 U5, E3 U6 U8 U9 E1, E2 Message Explanation/Action Check USB cable Indicates that there is no USB connection or the USB cable is not securely attached. Power saver mode Indicates the scanner is in power saver mode. No action is required. Scanning... The scanner is scanning documents. Rescan documents USB cable has been disconnected while the scanner was running. Clear paper path and Open the scanner cover and verify that all close cover documents are removed from the paper path. Then close the scanner cover. Multifeed • A multifeed document has been detected. Clear the multifeed condition. • The document you are trying to scan is too long. Paper jam Document jam or the paper path is blocked. Clear the documents from the paper path. Turn power off and then on again. If the problem persists, call Service. E2, E4, E7 Turn power off then Turn power off and then on again. If the on problem persists, call Service. Steady green: the scanner is ready or scanning. Flashing green: scanner initialization is in process. Blinking green: scanner is in power saver mode. Steady red: indicates a scanner error, such as the scanner cover is open. If the error is not user-correctable, you may need to power-cycle the scanner. If the problem persists, call Service. 1. Visit www.kodakalaris.com/go/disupport to obtain the most current phone number for your country. 2. When calling, please have the following information ready: • A description of your problem. • The scanner model and serial number. • Computer configuration. • Software application you are using. A-61677 September 2016 31