Kyocera ECOSYS P7240cdn P6235cdn/P7240cdn Operation Guide - Page 212

Troubleshooting > Troubleshooting Troubleshooting Solving Malfunctions The table below provides general guidelines for problem solving. If a problem occurs with your machine, look into the checkpoints and perform procedures indicated on the following pages. If the problem persists, contact your Service Representative. NOTE When contacting us, the serial number will be necessary. To check the serial number, refer to the following: Checking the Equipment's Serial Number (page i) Symptom The screen does not respond when the main power switch is turned on. Blank sheets are ejected. Checkpoints Check the power cord. Are the originals loaded correctly? Corrective Actions Connect both ends of the power cord securely. Reference Page page 2-8 Check that the settings of the ― application software. Printouts are totally too light. Is the paper damp? Replace the paper with new paper. page 3-2 Is the toner distributed evenly within the Shake the toner container from side to toner container? side several times. page 10-3 Is EcoPrint mode enabled? Disable [EcoPrint] mode. page 8-11 ― Select the [Menu] key > [Adjust/Maint.] ― > [Service Setting] > [Drum], and then select [Yes]. ― ECOSYS P7240cdn: Select the [Menu] ― key > [Adjust/Maint.] > [Service Setting] > [Drum Heater], and then select [On]. NOTE This function cannot be turned on in some regions. ― Make sure the paper type setting is page 8-9 correct for the paper being used. 10-9