Lenovo PC 300PL Using your Personal Computer - PC300PL - 6562 - Page 117

Getting Help Around the World, Purchasing Additional Services, Enhanced PC Support Line

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These services are available 24 hours a day, 7 days a week.9 In the U.S. and Puerto Rico, call 1-800-772-2227. In Canada, call 1-800-565-3344. In all other countries, contact your IBM reseller or IBM marketing representative. Getting Help Around the World If you travel with your computer or need to move it to another country, you can register for International Warranty Service. When you register with the International Warranty Service Office, you will receive an International Warranty Service Certificate that is honored virtually worldwide, wherever IBM or IBM resellers sell and service IBM PC products. For more information or to register for International Warranty Service in the U.S. or Canada, call 1-800-497-7426. Purchasing Additional Services During and after the warranty period, you can purchase additional services, such as support for IBM and non-IBM hardware, operating systems, and application programs; network setup and configuration; upgraded or extended hardware repair services; and custom installations. Service availability and name might vary by country. Enhanced PC Support Line Enhanced PC Support is available for desktop and mobile IBM computers that are not connected to a network. Technical support is provided for IBM computers and IBM or non-IBM options, operating systems, and application programs on the Supported Products list. This service includes technical support for: Installing and configuring your out-of-warranty IBM computer Installing and configuring non-IBM options in IBM computers Using IBM operating systems in IBM and non-IBM computers Using application programs and games Tuning performance Installing device drivers remotely 9 Response time will vary depending on the number and complexity of incoming calls. Chapter 7. Getting Help, Service, and Information 103

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These services are available 24 hours a day, 7 days a week.
9
±
In the U.S. and Puerto Rico, call 1-800-772-2227.
±
In Canada, call 1-800-565-3344.
In all other countries, contact your IBM reseller or IBM marketing representative.
Getting Help Around the World
If you travel with your computer or need to move it to another country, you can
register for International Warranty Service.
When you register with the
International Warranty Service Office, you will receive an International Warranty
Service Certificate that is honored virtually worldwide, wherever IBM or IBM
resellers sell and service IBM PC products.
For more information or to register for International Warranty Service in the U.S. or
Canada, call 1-800-497-7426.
Purchasing Additional Services
During and after the warranty period, you can purchase additional services, such as
support for IBM and non-IBM hardware, operating systems, and application
programs; network setup and configuration; upgraded or extended hardware repair
services; and custom installations.
Service availability and name might vary by
country.
Enhanced PC Support Line
Enhanced PC Support is available for desktop and mobile IBM computers that are
not connected to a network.
Technical support is provided for IBM computers and
IBM or non-IBM options, operating systems, and application programs on the
Supported Products list.
This service includes technical support for:
±
Installing and configuring your out-of-warranty IBM computer
±
Installing and configuring non-IBM options in IBM computers
±
Using IBM operating systems in IBM and non-IBM computers
±
Using application programs and games
±
Tuning performance
±
Installing device drivers remotely
9
Response time will vary depending on the number and complexity of incoming calls.
Chapter 7.
Getting Help, Service, and Information
103