Lenovo PC 300PL Using your Personal Computer - PC300PL - 6562 - Page 78

Solving POST Error Message Problems

Page 78 highlights

SCSI error messages Messages that appear if a problem or conflict is detected by the SCSI host adapter that is preinstalled in some PC models. If your PC has a preinstalled SCSI adapter, refer to the SCSI documentation that comes with your computer for information about these messages. Software-generated error messages Messages that appear if a problem or conflict is detected by the application program, the operating system, or both. Error messages for operating-system and other software problems are generally text messages, but they also can be numeric messages. For information about these software error messages, refer to the information that comes with the operating system or application program. Diagnostic error messages Messages that appear if a hardware problem is detected by a diagnostic test program. The messages present text information that can be used to identify a failing part. Integrated Ethernet-specific error messages Messages that appear if a problem arises with the integrated Ethernet and the RPL or DHCP environments. These messages are specific to the integrated Ethernet controller and software code of your computer. Solving POST Error Message Problems: If you receive an error message during the power-on-self-test (POST), completing the steps outlined in this section might enable you to resolve the problem. Note If you have just added, removed, or changed the location of a device and you receive an error message, follow the procedure described in the Important text box on page 34. If the procedure on page 34 does not eliminate the error message, then proceed with the following instructions. 1. Write down all error code numbers and descriptions that appear on the screen as you start your computer. (Note that a single problem can cause several error messages to appear. When you correct the cause of the first error message, the other error messages probably will not appear on the screen the next time you turn on your computer.) 2. If you have set a power-on password, a password prompt appears. (You must wait approximately one minute after the memory-count numbers stop cycling in the top-left corner of the screen for the password prompt to appear.) If you 64 Using Your Personal Computer

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±
SCSI error messages
Messages that appear if a problem or conflict is detected by the SCSI host
adapter that is preinstalled in some PC models.
If your PC has a preinstalled
SCSI adapter, refer to the SCSI documentation that comes with your computer
for information about these messages.
±
Software-generated error messages
Messages that appear if a problem or conflict is detected by the application
program, the operating system, or both.
Error messages for operating-system
and other software problems are generally text messages, but they also can be
numeric messages.
For information about these software error messages, refer
to the information that comes with the operating system or application program.
±
Diagnostic error messages
Messages that appear if a hardware problem is detected by a diagnostic test
program.
The messages present text information that can be used to identify a
failing part.
±
Integrated Ethernet-specific error messages
Messages that appear if a problem arises with the integrated Ethernet and the
RPL or DHCP environments.
These messages are specific to the integrated
Ethernet controller and software code of your computer.
Solving POST Error Message Problems:
If you receive an error message
during the power-on-self-test (POST), completing the steps outlined in this section
might enable you to resolve the problem.
Note
If you have just added, removed, or changed the location of a device and you
receive an error message, follow the procedure described in the
Important
text
box on page 34.
If the procedure on page 34 does not eliminate the error
message, then proceed with the following instructions.
1.
Write down all error code numbers and descriptions that appear on the screen
as you start your computer.
(Note that a single problem can cause several error
messages to appear.
When you correct the cause of the first error message, the
other error messages probably will not appear on the screen the next time you
turn on your computer.)
2.
If you have set a power-on password, a password prompt appears.
(You must
wait approximately one minute after the memory-count numbers stop cycling in
the top-left corner of the screen for the password prompt to appear.)
If you
64
Using Your Personal Computer