Lenovo PC 300PL Using your Personal Computer - PC300PL - 6562 - Page 99

Troubleshooting Charts

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Troubleshooting Charts You can use the troubleshooting charts in this section to find solutions to problems that have definite symptoms. Important If you find it necessary to remove the computer cover, first read "Removing the Cover" in Installing Options in Your Personal Computer for important safety information and instructions. If you have just added new software or a new computer option and your computer is not working, do the following before using the troubleshooting charts: - Remove the software or device you just added. - Run the diagnostic programs to determine if your computer is running correctly. (See "Diagnostic Programs" on page 95 for information about diagnostic programs provided with your computer.) - Reinstall the new software or new device. The following directory will help you quickly locate problem categories in the troubleshooting charts. Problem Type Diskette Drive General Intermittent Keyboard, Mouse, or Pointing-Device Memory Monitor Option Parallel Port Printer Serial Port Software Go to: Page 86 Page 89 Page 90 Page 90 Page 91 Page 86 Page 92 Page 93 Page 94 Page 93 Page 94 Chapter 6. Solving Problems 85

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Troubleshooting Charts
You can use the troubleshooting charts in this section to find solutions to problems
that have definite symptoms.
Important
±
If you find it necessary to remove the computer cover, first read "Removing
the Cover" in
Installing Options in Your Personal Computer
for important
safety information and instructions.
±
If you have just added new software or a new computer option and your
computer is not working, do the following before using the troubleshooting
charts:
–
Remove the software or device you just added.
–
Run the diagnostic programs to determine if your computer is running
correctly.
(See “Diagnostic Programs” on page
95 for information about
diagnostic programs provided with your computer.)
–
Reinstall the new software or new device.
The following directory will help you quickly locate problem categories in the
troubleshooting charts.
Problem Type
Go to:
Diskette Drive
Page 86
General
Page 89
Intermittent
Page 90
Keyboard, Mouse, or Pointing-Device
Page 90
Memory
Page 91
Monitor
Page 86
Option
Page 92
Parallel Port
Page 93
Printer
Page 94
Serial Port
Page 93
Software
Page 94
Chapter 6.
Solving Problems
85