Lenovo ThinkPad R40 English - Service and Troubleshooting Guide for R40, R40e - Page 24

Diagnosing problems, Start, All Programs, Programs, PC-Doctor for Windows, PC-Doctor

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Solving computer problems Diagnosing problems If you have a problem with your computer, you can test it by using PC-Doctor® for Windows®. To run PC-Doctor for Windows, do as follows: 1. Click Start. 2. Move the cursor to All Programs (in Windows other than Windows® XP, Programs) and then to PC-Doctor for Windows. 3. Click PC-Doctor. 4. Choose one of test, from either the Device Categories or the Test Scripts. Attention Running any tests may take up to several minutes or longer. Make sure you have time to run the entire test; do not interrupt the test while it is running. The System Test of the Test Scripts runs some tests of critical hardware components, but it does not run all of the diagnostic tests in PC-Doctor for Windows. If PC-Doctor for Windows reports that all of the tests in the System Test have been run and that it has found no problems, consider running more of the tests in PC-Doctor for Windows. If you are preparing to contact IBM for support, be sure to print the test log so that you can rapidly provide information to the help technician. 12 ThinkPad® R40 Series Service and Troubleshooting Guide

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Diagnosing problems
If you have a problem with your computer, you can test it by using
PC-Doctor
®
for Windows
®
. To run PC-Doctor for Windows, do as follows:
1.
Click
Start
.
2.
Move the cursor to
All Programs
(in Windows other than Windows
®
XP,
Programs
) and then to
PC-Doctor for Windows
.
3.
Click
PC-Doctor
.
4.
Choose one of test, from either the
Device Categories
or the
Test Scripts
.
Attention
Running any tests may take up to several minutes or longer. Make sure
you have time to run the entire test; do not interrupt the test while it is
running.
The
System Test
of the
Test Scripts
runs some tests of critical hardware
components, but it does not run all of the diagnostic tests in PC-Doctor for
Windows. If PC-Doctor for Windows reports that all of the tests in the
System
Test
have been run and that it has found no problems, consider running more
of the tests in PC-Doctor for Windows.
If you are preparing to contact IBM for support, be sure to print the test log
so that you can rapidly provide information to the help technician.
Solving computer problems
12
ThinkPad
®
R40 Series Service and Troubleshooting Guide