Lenovo ThinkPad R40 English - Service and Troubleshooting Guide for R40, R40e - Page 69

Calling for service, IBM Statement of Limited Warranty Z125-4753–06 08/2000, Part 1 - General Terms

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error messages and error codes. The information that comes with your computer also describes the diagnostic tests that you can perform. If you suspect a software problem, refer to the information for the operating system or application program. Calling for service Please have the following information ready: v Machine type, model, and serial number v Description of the problem v Exact wording of any error messages v Hardware and software configuration information To find the telephone number for the HelpCenter nearest you, see "Telephone numbers" in Chapter 3, "Getting help and service from IBM", on page 41 IBM Statement of Limited Warranty Z125-4753-06 08/2000 This warranty statement consists of two parts: Part 1 and Part 2. Be sure to read Part 1 and the country-unique terms in Part 2 that apply to your country or region. Part 1 - General Terms This Statement of Limited Warranty includes Part 1 - General Terms and Part 2 - Country-unique Terms. The terms of Part 2 replace or modify those of Part 1. The warranties provided by IBM in this Statement of Limited Warranty apply only to Machines you purchase for your use, and not for resale, from IBM or your reseller. The term "Machine" means an IBM machine, its features, conversions, upgrades, elements, or accessories, or any combination of them. The term "Machine" does not include any software programs, whether pre-loaded with the Machine, installed subsequently or otherwise. Unless IBM specifies otherwise, the following warranties apply only in the country where you acquire the Machine. Nothing in this Statement of Limited Warranty affects any statutory rights of consumers that cannot be waived or limited by contract. If you have any questions, contact IBM or your reseller. The IBM Warranty for Machines IBM warrants that each Machine 1) is free from defects in materials and workmanship and 2) conforms to IBM's Official Published Specifications ("Specifications"). The warranty period for a Machine is a specified, fixed period commencing on its Date of Installation. The date on your sales receipt is the Date of Installation unless IBM or your reseller informs you otherwise. If a Machine does not function as warranted during the warranty period, and IBM or your reseller are unable to either 1) make it do so or 2) replace it with Appendix C. Warranty information 57

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error messages and error codes. The information that comes with your
computer also describes the diagnostic tests that you can perform.
If you suspect a software problem, refer to the information for the operating
system or application program.
Calling for service
Please have the following information ready:
v
Machine type, model, and serial number
v
Description of the problem
v
Exact wording of any error messages
v
Hardware and software configuration information
To find the telephone number for the HelpCenter nearest you, see
Telephone
numbers
in Chapter 3,
Getting help and service from IBM
, on page 41
IBM Statement of Limited Warranty Z125-4753
06 08/2000
This warranty statement consists of two parts: Part 1 and Part 2. Be sure to
read Part 1 and the country-unique terms in Part 2 that apply to your country
or region.
Part 1 - General Terms
This Statement of Limited Warranty includes Part 1 - General Terms and Part
2 - Country-unique Terms. The terms of Part 2 replace or modify those of Part
1. The warranties provided by IBM in this Statement of Limited Warranty
apply only to Machines you purchase for your use, and not for resale, from
IBM or your reseller. The term
Machine
means an IBM machine, its features,
conversions, upgrades, elements, or accessories, or any combination of them.
The term
Machine
does not include any software programs, whether
pre-loaded with the Machine, installed subsequently or otherwise. Unless IBM
specifies otherwise, the following warranties apply only in the country where
you acquire the Machine. Nothing in this Statement of Limited Warranty
affects any statutory rights of consumers that cannot be waived or limited by
contract. If you have any questions, contact IBM or your reseller.
The IBM Warranty for Machines
IBM warrants that each Machine 1) is free from defects in materials and
workmanship and 2) conforms to IBM
s Official Published Specifications
(
Specifications
). The warranty period for a Machine is a specified, fixed
period commencing on its Date of Installation. The date on your sales receipt
is the Date of Installation unless IBM or your reseller informs you otherwise.
If a Machine does not function as warranted during the warranty period, and
IBM or your reseller are unable to either 1) make it do so or 2) replace it with
Appendix C. Warranty information
57