Lenovo ThinkPad R40 English - Service and Troubleshooting Guide for R40, R40e - Page 56

Getting help and service, Telephone numbers - driver download

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Getting help and service If possible, be near your computer when you make your call in case the technical assistance representative needs to help you resolve a computer problem. Please ensure that you have downloaded the most current drivers and system updates, run diagnostics, and recorded information before you call. When calling for technical assistance, please have the following information available: v Machine Type and Model v Serial numbers of your computer, monitor, and other components, or your proof of purchase v Description of the problem v Exact wording of any error messages v Hardware and software configuration information for your system Telephone numbers Note: Telephone numbers are subject to change without notice. For the latest list of IBM HelpCenter telephone numbers and hours of operation, visit the Support Web site at www.ibm.com/pc/support Country or region Argentina Australia Austria Bolivia Belgium Language Spanish English German Spanish Dutch Telephone Number 0800-666-0011 1300-130-426 01-24592-5901 0800-0189 02-210 9820 Brazil Canada French Portuguese English/ French 02-210 9800 55-11-3889-8986 1-800-565-3344 Chile China Colombia Denmark Ecuador Finland France Germany Spanish Mandarin Spanish Danish Spanish Finnish French German in Toronto only call 416-383-3344 800-224-488 800-810-1818 980-912-3021 45 20 82 00 1-800-426911 (option #4) 09-459 69 60 02 38 55 74 50 07032-1549 201 44 ThinkPad® R40 Series Service and Troubleshooting Guide

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If possible, be near your computer when you make your call in case the
technical assistance representative needs to help you resolve a computer
problem. Please ensure that you have downloaded the most current drivers
and system updates, run diagnostics, and recorded information before you
call. When calling for technical assistance, please have the following
information available:
v
Machine Type and Model
v
Serial numbers of your computer, monitor, and other components, or your
proof of purchase
v
Description of the problem
v
Exact wording of any error messages
v
Hardware and software configuration information for your system
Telephone numbers
Note:
Telephone numbers are subject to change without notice. For the latest
list of IBM HelpCenter telephone numbers and hours of operation, visit
the Support Web site at
www.ibm.com/pc/support
Country or region
Language
Telephone Number
Argentina
Spanish
0800-666-0011
Australia
English
1300-130-426
Austria
German
01-24592-5901
Bolivia
Spanish
0800-0189
Belgium
Dutch
French
02-210 9820
02-210 9800
Brazil
Portuguese
55-11-3889-8986
Canada
English/ French
1-800-565-3344
in Toronto only call
416-383-3344
Chile
Spanish
800-224-488
China
Mandarin
800-810-1818
Colombia
Spanish
980-912-3021
Denmark
Danish
45 20 82 00
Ecuador
Spanish
1-800-426911 (option #4)
Finland
Finnish
09-459 69 60
France
French
02 38 55 74 50
Germany
German
07032-1549 201
Getting help and service
44
ThinkPad
®
R40 Series Service and Troubleshooting Guide