Lenovo V200 Laptop (English) Service and Troubleshooting Guide - Page 20

Solving computer problems Frequently asked questions This section lists frequently asked questions and tells where you can find detailed answers. For details about each publication included in the package with your computer, see "This guide and other publications" on page 1. What safety precautions should I follow when using my computer? See the separate Safety and Warranty Guide for detailed information about safety. How can I prevent problems with my computer? See "Read first" on page v, and also Chapter 2, "Caring for your computer," on page 3 of this Guide. More tips can be found in the "Preventing problems" section in online Access Help. What are the main hardware features of my new computer? See the "Lenovo 3000 tour" section in online Access Help. Where can I find the detailed specifications for my computer? See http://www.lenovo.com/support. I need to upgrade a device or I need to replace one of the following: the hard disk drive, memory, or the keyboard. See the Appendix B, "Customer Replaceable Units (CRUs)," on page 41of this Guide for the list of Customer Replaceable Units and the location of the instructions for removing or replacing components. My computer is not operating properly. Study the "Problem solving " section in online Access Help. This Guide describes only problems that might prevent you from accessing the online help system. Where are the recovery discs? Your computer did not come with a recovery disc or Windows disc. For an explanation of the alternative recovery methods offered by Lenovo, see the "Restoring factory contents" on page 23 of this Guide. How can I contact the Customer Support Center? See Chapter 6, "Getting help and service," on page 33 of this Guide. For the phone numbers of the Customer Support Center nearest to you, see "Worldwide telephone list" on page 35. 10 Lenovo 3000 V200 Service and Troubleshooting Guide