Lenovo V200 Laptop (English) Service and Troubleshooting Guide - Page 49

Appendix, Warranty, information

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Appendix A. Warranty information This Appendix provides information regarding the warranty period and type of warranty service applicable to your Lenovo hardware product in your country or region. For the terms and conditions of the Lenovo Limited Warranty that applies to your Lenovo hardware product, see Chapter 3, Warranty Information in the Safety and Warranty Guide included with your Lenovo hardware product. Machine Type 0764 Country or Region of Purchase Warranty period US, Canada, Mexico, Brazil, Australia, Japan Parts and Labor - 1 year Battery pack - 1 year Other Parts and Labor - 1 year Battery pack - 1 year Types of Warranty Service 3 1 4 1 Types of warranty service If required, your Service Provider will provide repair or exchange service depending on the type of warranty service specified for your Lenovo hardware product in the above table and as described below. Scheduling of service will depend upon the time of your call and is subject to parts availability. Service levels are response time objectives and are not guaranteed. The specified level of warranty service may not be available in all worldwide locations, additional charges may apply outside your Service Provider's normal service area, contact your local Service Provider representative or your reseller for country and location specific information. 1. Customer Replaceable Unit (″CRU″) Service Under CRU Service, your Service Provider will ship CRUs to you for you to install. Most CRUs are easy to install whereas others may require some technical skill and tools. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. You may request that a Service Provider install some CRUs under one of the other types of warranty service designated for your product. Installation of external CRUs (such as mice, keyboards, or monitors) is your responsibility. Lenovo specifies in the materials shipped with a replacement CRU whether the defective CRU must be returned. When return is required, 1) return instructions, a prepaid return shipping label, and a container are included with the replacement CRU, and 2) you © Copyright Lenovo 2007 39

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Appendix
A.
Warranty
information
This
Appendix
provides
information
regarding
the
warranty
period
and
type
of
warranty
service
applicable
to
your
Lenovo
hardware
product
in
your
country
or
region.
For
the
terms
and
conditions
of
the
Lenovo
Limited
Warranty
that
applies
to
your
Lenovo
hardware
product,
see
Chapter
3,
Warranty
Information
in
the
Safety
and
Warranty
Guide
included
with
your
Lenovo
hardware
product.
Machine
Type
Country
or
Region
of
Purchase
Warranty
period
Types
of
Warranty
Service
0764
US,
Canada,
Mexico,
Brazil,
Australia,
Japan
Parts
and
Labor
-
1
year
Battery
pack
-
1
year
3
1
Other
Parts
and
Labor
-
1
year
Battery
pack
-
1
year
4
1
Types
of
warranty
service
If
required,
your
Service
Provider
will
provide
repair
or
exchange
service
depending
on
the
type
of
warranty
service
specified
for
your
Lenovo
hardware
product
in
the
above
table
and
as
described
below.
Scheduling
of
service
will
depend
upon
the
time
of
your
call
and
is
subject
to
parts
availability.
Service
levels
are
response
time
objectives
and
are
not
guaranteed.
The
specified
level
of
warranty
service
may
not
be
available
in
all
worldwide
locations,
additional
charges
may
apply
outside
your
Service
Provider’s
normal
service
area,
contact
your
local
Service
Provider
representative
or
your
reseller
for
country
and
location
specific
information.
1.
Customer
Replaceable
Unit
(
″
CRU
″
)
Service
Under
CRU
Service,
your
Service
Provider
will
ship
CRUs
to
you
for
you
to
install.
Most
CRUs
are
easy
to
install
whereas
others
may
require
some
technical
skill
and
tools.
CRU
information
and
replacement
instructions
are
shipped
with
your
product
and
are
available
from
Lenovo
at
any
time
upon
request.
You
may
request
that
a
Service
Provider
install
some
CRUs
under
one
of
the
other
types
of
warranty
service
designated
for
your
product.
Installation
of
external
CRUs
(such
as
mice,
keyboards,
or
monitors)
is
your
responsibility.
Lenovo
specifies
in
the
materials
shipped
with
a
replacement
CRU
whether
the
defective
CRU
must
be
returned.
When
return
is
required,
1)
return
instructions,
a
prepaid
return
shipping
label,
and
a
container
are
included
with
the
replacement
CRU,
and
2)
you
©
Copyright
Lenovo
2007
39