Lexmark CX417 User Guide - Page 288

Troubleshooting 288 Action Step 3 a Load paper from a fresh package. Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you use it. b Resend the print job. Yes Go to step 4. No The problem is solved. Do streaked vertical lines appear on prints? Step 4 a Remove, and then reinstall the imaging kit. Warning-Potential Damage: Do not expose the imaging kit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. Warning-Potential Damage: Do not touch the underside of the imaging kit. This could damage the imaging kit. b Resend the print job. Go to step 5. The problem is solved. Do streaked vertical lines appear on prints? Step 5 Replace the imaging kit, and then resend the print job. Contact customer The problem is support. solved. Do streaked vertical lines appear on prints? Toner fog or background shading appears on prints ABCDE ABCDE ABCDE Action Yes Step 1 a Remove, and then reinstall the imaging kit. The problem is solved. Warning-Potential Damage: Do not expose the imaging kit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. Warning-Potential Damage: Do not touch the underside of the imaging kit. This could damage the imaging kit. b Resend the print job. Does fog or shading disappear from the prints? No Go to step 2.