Lexmark CX417 User Guide - Page 302

Troubleshooting 302 Action Yes Step 2 Load the original document properly. Load the original document faceup, short edge first into the ADF tray or facedown on the scanner glass in the upper left corner. The problem is solved. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF tray. Place these items on the scanner glass. Can you send faxes? Step 3 Set up the shortcut number properly. • Check if the shortcut number has been set for the telephone number that you want to dial. • Dial the telephone number manually. The problem is solved. Can you send faxes? Fax and e-mail functions are not set up Notes: • Before you troubleshoot, check if the fax cables are connected. • The indicator light is blinking red until you set up fax and e‑mail. Action Yes a From the home screen, navigate to: The problem is solved. > Settings > General Settings > Run initial setup > Yes > Submit b Turn off the printer, and then turn it back on. The "Select your language" screen appears on the printer display. c Select a language, and then touch . d Select a country or region, and then touch Next. e Select a time zone, and then touch Next. f Select Fax and E‑mail, and then touch Next. Are fax and e‑mail functions set up? No Go to step 3. Contact customer support. No Contact customer support.