Lexmark CX417 User Guide - Page 303

Troubleshooting 303 Received fax has poor print quality Action Step 1 Ask the person who sent you the fax to: a Check if the quality of the original document is satisfactory. b Increase the fax scan resolution, if possible. c Resend the fax. Yes The problem is solved. Is the fax print quality satisfactory? Step 2 Decrease the incoming fax transmission speed. a Open a Web browser, and then type the printer IP address in the address field. The problem is solved. Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly. • Print a network setup page or menu settings page, and then locate the IP address in the TCP/IP section. b Click Settings > Fax Settings > Analog Fax Setup. c In the Max Speed menu, click one of the following: • 2400 • 4800 • 9600 • 14400 • 33600 d Click Submit, and then resend the fax. Is the fax print quality satisfactory? Step 3 Replace the toner cartridge. When Cartridge low [88.xy] appears, replace the cartridge, and then resend the fax. The problem is solved. Is the fax print quality satisfactory? No Go to step 2. Go to step 3. Contact customer support. Solving scanner problems • "The scanner does not respond" on page 304 • "Scan job was not successful" on page 305 • "Scanner unit does not close" on page 305