Lexmark Forms Printer 2590n Lexmark Forms Printer 2500+ Series User's Guide - Page 4

Troubleshooting, Contacting Customer Support

Page 4 highlights

Contents 4 Troubleshooting 62 Checking an unresponsive printer...62 Testing the printer...62 Checking the printer status...63 Adjusting character (bidirectional) alignment 65 Solving printing problems...67 Printer test works, but the printer does not print when attached to the computer 67 Printer is noisy ...67 Printer sounds like it is printing, but does not print 67 Printer alarm sounds ...67 Printer goes to the Tear Off position before the print job finishes 67 Buttons do not work, except for Start/Stop, FormFeed, Tear Off, and Load/Unload 68 Left margin moves to the right during printing 68 Incorrect line length; lines do not start at the left margin 68 Printer speed slows...68 Incorrect characters print, left margin changes, or printing stops 69 Printing continues beyond the edges of the continuous forms 69 Selected font or pitch is not printing or is changing 69 Solving paper feed problems...69 Paper is jammed in the printer ...69 Paper is jammed in the Auto Sheet Feeder ...70 Paper fed in the Auto Sheet Feeder jams at the printer entrance 70 Paper jam in the Tractor 2 Feeder ...70 Printer does not feed paper...70 Printer does not feed from the optional Tractor 2 Feeder 71 Printer does not feed from the Auto Sheet Feeder 71 The optional Tractor 2 Feeder positions paper at incorrect Top‑Of‑Form position 71 The Auto Sheet Feeder feeds paper at an incorrect rate 71 The Auto Sheet Feeder places paper at the wrong Top‑Of‑Form position 72 Paper fed from the Auto Sheet Feeder is skewed 72 The Auto Sheet Feeder feeds multiple sheets 72 Solving print quality problems...73 Print is too light...73 Dots are missing or print quality is poor...73 Characters are wrong or missing ...74 Forms are smudged or print is too dark ...74 Incorrect number of lines on a page...74 Graphics do not print...74 Incorrect line spacing or overprinting occurs 75 Contacting Customer Support...75

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Troubleshooting
.........................................................................................
62
Checking an unresponsive printer
...........................................................................................................
62
Testing the printer
...................................................................................................................................
62
Checking the printer status
.....................................................................................................................
63
Adjusting character (bidirectional) alignment
.........................................................................................
65
Solving printing problems
.......................................................................................................................
67
Printer test works, but the printer does not print when attached to the computer
........................................
67
Printer is noisy
..................................................................................................................................................
67
Printer sounds like it is printing, but does not print
.........................................................................................
67
Printer alarm sounds
........................................................................................................................................
67
Printer goes to the Tear Off position before the print job finishes
..................................................................
67
Buttons do not work, except for Start/Stop, FormFeed, Tear Off, and Load/Unload
......................................
68
Left margin moves to the right during printing
................................................................................................
68
Incorrect line length; lines do not start at the left margin
...............................................................................
68
Printer speed slows
...........................................................................................................................................
68
Incorrect characters print, left margin changes, or printing stops
...................................................................
69
Printing continues beyond the edges of the continuous forms
........................................................................
69
Selected font or pitch is not printing or is changing
.........................................................................................
69
Solving paper feed problems
...................................................................................................................
69
Paper is jammed in the printer
.........................................................................................................................
69
Paper is jammed in the Auto Sheet Feeder
......................................................................................................
70
Paper fed in the Auto Sheet Feeder jams at the printer entrance
...................................................................
70
Paper jam in the Tractor 2 Feeder
....................................................................................................................
70
Printer does not feed paper
..............................................................................................................................
70
Printer does not feed from the optional Tractor 2 Feeder
...............................................................................
71
Printer does not feed from the Auto Sheet Feeder
..........................................................................................
71
The optional Tractor 2 Feeder positions paper at incorrect Top
Of
Form position
.........................................
71
The Auto Sheet Feeder feeds paper at an incorrect rate
.................................................................................
71
The Auto Sheet Feeder places paper at the wrong Top
Of
Form position
.......................................................
72
Paper fed from the Auto Sheet Feeder is skewed
............................................................................................
72
The Auto Sheet Feeder feeds multiple sheets
..................................................................................................
72
Solving print quality problems
................................................................................................................
73
Print is too light
.................................................................................................................................................
73
Dots are missing or print quality is poor
...........................................................................................................
73
Characters are wrong or missing
......................................................................................................................
74
Forms are smudged or print is too dark
...........................................................................................................
74
Incorrect number of lines on a page
.................................................................................................................
74
Graphics do not print
........................................................................................................................................
74
Incorrect line spacing or overprinting occurs
...................................................................................................
75
Contacting Customer Support
.................................................................................................................
75
Contents
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