Lexmark MB2236 Embedded Web Server Administrator s Guide - Page 60

Cannot send fax to one destination

Page 60 highlights

Lexmark Confidential until announced Troubleshooting 60 3 Click Save. If using a distinctive ring service, then confirm that the printer is configured properly to pick up the correct ring pattern 1 From the Embedded Web Server, click Settings > Fax > Fax Setup. 2 From the Fax Receive Settings menu, click Admin Controls, and then select the Answer On setting that matches the phone number intended for faxes. 3 Click Save. Reduce the Max Receive speed 1 From the Embedded Web Server, click Settings > Fax > Fax Setup. 2 From the Fax Receive Settings menu, click Admin Controls, and then reduce the Max Speed. 3 Click Save. Check the fax forwarding setting Note: This feature is available only in some printer models. 1 From the Embedded Web Server, click Settings > Fax > Fax Setup. 2 From the Fax Receive Settings menu, click Admin Controls, and then select any setting for Fax Forwarding except Forward. 3 Click Save. Make sure that no other phone number is competing with the printer 1 From the Embedded Web Server, click Settings > Fax > Fax Setup. 2 From the Fax Receive Settings menu, change the "Rings to Answer" value. 3 Click Save. Generate fax logs and identify the status message From the Embedded Web Server, click Reports > Fax > Fax Job Log. Cannot send fax to one destination Try one or more of the following: Make sure that you entered the correct fax number Reduce the maximum send speed 1 From the Embedded Web Server, click Settings > Fax > Fax Setup. 2 From the Fax Send Settings menu, click Admin Controls > Max Speed, and then select a lower setting. 3 Click Submit.

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3
Click
Save
.
If using a distinctive ring service, then confirm that the printer is configured properly to pick up the correct
ring pattern
1
From the Embedded Web Server, click
Settings
>
Fax
>
Fax Setup
.
2
From the Fax Receive Settings menu, click
Admin Controls
, and then select the Answer On setting that
matches the phone number intended for faxes.
3
Click
Save
.
Reduce the Max Receive speed
1
From the Embedded Web Server, click
Settings
>
Fax
>
Fax Setup
.
2
From the Fax Receive Settings menu, click
Admin Controls
, and then reduce the Max Speed.
3
Click
Save
.
Check the fax forwarding setting
Note:
This feature is available only in some printer models.
1
From the Embedded Web Server, click
Settings
>
Fax
>
Fax Setup
.
2
From the Fax Receive Settings menu, click
Admin Controls
, and then select any setting for Fax
Forwarding except
Forward
.
3
Click
Save
.
Make sure that no other phone number is competing with the printer
1
From the Embedded Web Server, click
Settings
>
Fax
>
Fax Setup
.
2
From the Fax Receive Settings menu, change the “Rings to Answer” value.
3
Click
Save
.
Generate fax logs and identify the status message
From the Embedded Web Server, click
Reports
>
Fax
>
Fax Job Log
.
Cannot send fax to one destination
Try one or more of the following:
Make sure that you entered the correct fax number
Reduce the maximum send speed
1
From the Embedded Web Server, click
Settings
>
Fax
>
Fax Setup
.
2
From the Fax Send Settings menu, click
Admin Controls
>
Max Speed
, and then select a lower setting.
3
Click
Submit
.
Lexmark Confidential until announced
Troubleshooting
60