Marantz AV8003 AV8003 User Manua - Page 100
Troubleshooting - specifications
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NAMES AND FUNCTION CONNECTIONS SETUP BASIC OPERATION ENGLISH TROUBLESHOOTING In case of trouble, check the following before calling for service: 1. Are the connections made properly ? 2. Are you operating the unit properly following the user's guide ? 3. Are the power amplifiers and speaker working properly ? If the unit does not operate properly, check items shown in the following table. If your trouble cannot be recovered with the remedy actions listed in the following table, malfunction of the internal circuitry is suspected; immediately unplug the power cable and contact your dealer, nearest Marantz authorized dealer or the Marantz Service Center in your country. SYMPTOM CAUSE REMEDY This unit cannot be turned up. The power plug is not connected. Connect the power plug to the outlet. No sound and picture are output Mute is on. Cancel mute using the remote controller. even when power is on. The input or power amp are not connected See the connection diagram and connect the cables correctly. correctly. The master volume control is turned all Adjust the master volume. the way down. The function selector position is wrong. Select correct position. No speaker output. The headphones are connected to the Disconnect the headphones. (Speakers will not output headphone jack. sound when headphones are connected.) Incorrect Audio or Video for Input cable connected incorrectly. selected source. Connect the cable correctly by referring to the connection diagram. I n c o r r e c t A u d i o f r o m a The power amp and speakers are not While referring to the connection diagram, connect the channel. connected correctly. power amp and speakers to the correct channel. No Audio output from the center The power amp and speakers are not While referring to the connection diagram, connect the channel speaker. connected correctly. power amp and speakers to the correct channel. STEREO has been selected for Surround When STEREO is selected for Surround mode, no mode. sound will be output from the center speaker. Set another Surround mode. Center = NONE has been selected in Make the correct setting. SETUP mode. No Audio output from the The power amp and speakers are not While referring to the connection diagram, connect the surround speakers. connected correctly. power amp and speakers to the correct channel. STEREO has been selected for Surround When STEREO has been selected for Surround mode. mode, no sound will be output from the surround speaker. Set another Surround mode. Surround = NONE has been selected in Make the correct setting. SETUP mode. No Audio output from the The power amp and speakers are not While referring to the connection diagram, connect the surround back speakers. connected correctly. power amp and speakers to the correct channel. Surround mode is not EX/ES mode. Set surround mode EX/ES. Surround back = NONE has been selected Make the correct setting. in SPEAKERS SIZE SETUP SYMPTOM CAUSE REMEDY Can not select EX/ES mode. Surround center= NONE has been Make the correct setting. selected in SPEAKERS SIZE SETUP Input signal is incompatible. Use 5.1channel source. Can not select Pro Logic IIx Input signal is incompatible. mode. Use 2 channel Dolby Digital input signal, PCM input signal or analog input signal. Can not select Neo:6 mode. Input signal is incompatible. Use 2 channel DTS input signal, PCM input signal or analog input signal. Can not select CSII mode. Input signal is incompatible. Use 2 channel Dolby Digital input signal, PCM input signal or analog input signal. No output to Subwoofer Out. Subwoofer = NONE has been selected in Select Subwoofer = YES. SETUP mode. Noise is produced during DTS- Analog has been selected for input. encoded CD or laser disc play. Be sure to perform digital connection, select digital input, then play. A specific channel does not Nothing recorded on source. produce output. Check the encoded channel on the source side. FM or AM reception fails. Antenna connection is incomplete. Correctly connect the indoor FM and AM antennas to FM and AM antenna outlets. Noise is heard during AM Reception is affected by other electrical Try changing location where the AM indoor antenna reception. fields. is set up. Noise is heard during FM The radio waves from the broadcasting Install an FM outdoor antenna. reception. station are weak. Cannot get programmed station Preset data has been erased. when the PRESET button is pressed. Disconnecting power plug for long periods of time will erase preset data. If that happens, input the preset data again. Control with the remote Batteries are consumed. controller fails. The remote controller mode is incorrect Replace all the batteries with new ones. Switch the remote controller to the mode used for the component to be controlled. The distance between this unit and the Move closer to this unit. remote commander is too far. Something is blocking the unit and the Remove offending object. remote commander. A u t o S e t u p ( S P E A K E R Headphones are connected. SETUP) is not working. Disconnect the headphones. ADVANCED OPERATION REMOTE CONTROLLER TROUBLESHOOTING OTHERS 97