Netgear AC1900-High User Manual - Page 15

depending on what Comcast XFINITY tells you about your modem router

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Nighthawk AC1900 WiFi Cable Modem Router a. When asked, provide your account information and provide the modem router's model number and MAC address, which are on the product label. b. Wait for Comcast XFINITY to confirm that your modem router is active. c. If you do not get an Internet connection with the modem router, ask Comcast XFINITY to look for your modem router online, and do one of the following depending on what Comcast XFINITY tells you about your modem router: • If the modem router is not visible, Comcast XFINITY can give you instructions to verify why the modem router does not connect with your high-speed Internet service. • If the modem router is visible to Comcast XFINITY, reboot the modem router. Check your online status again. Hardware Setup 15

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Hardware Setup
15
Nighthawk AC1900
WiFi
Cable
Modem
Router
a.
When asked, provide your account information and provide the modem router’s
model number and MAC address, which are on the product label.
b.
Wait for Comcast XFINITY to confirm that your modem router is active.
c.
If you do not get an Internet connection with the modem router, ask Comcast
XFINITY to look for your modem router online, and do one of the following
depending on what Comcast XFINITY tells you about your modem router:
•
If the modem router is not visible, Comcast XFINITY can give you instructions to
verify why the modem router does not connect with your high-speed Internet
service.
•
If the modem router is visible to Comcast XFINITY, reboot the modem router.
Check your online status again.