Netgear C7000 User Manual - Page 19
Notify Your Internet Provider, Specify the Cable Connection Starting Frequency - comcast
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Nighthawk AC1900 WiFi Cable Modem Router Notify Your Internet Provider You must contact your Internet provider and tell them that you are using the modem router. For Comcast Xfinity self-activation, see Use Self-Activation to Set Up Your Internet Connection on page 12 To set up your Internet connection: 1. Contact your cable Internet provider and inform them that you are installing a new modem router that you bought from a retail store. Provide your cable Internet provider with the modem router's model number, which is C7000. You can also visit your cable Internet provider's website and follow the onscreen instructions to set up your Internet service. The contact information listed might change. You can also find the contact number in your monthly Internet service billing statement. 2. When asked, provide the modem router's serial number and MAC address, which are on the product label. (See Retrieve and Display the Product Label on page 10.) 3. Wait for your cable Internet provider to confirm that your modem router is active. 4. If you the modem router does not connect to the Internet, ask your cable Internet provider to look for your modem router online, and do one of the following depending on what your cable Internet provider tells you about your modem router: • If the modem router is not visible, your cable Internet provider can give you instructions to verify why the modem router does not connect with your high-speed Internet service. • If the modem router is visible to your cable Internet provider, reboot the computer, laptop, or home gateway that is connected to the modem router. Try checking your online status again. Specify the Cable Connection Starting Frequency The starting frequency is automatically generated. For most Internet connections, you do not need to specify this information. If you need to enter a starting frequency, contact your Internet provider. To change the starting frequency: 1. Launch a web browser from a computer or wireless device that is connected to the network. 2. Type http://routerlogin.net or http://192.168.0.1. A login screen displays. 3. Enter the modem router user name and password. Specify Your Internet Settings 19