Netgear WN2000RPTv2 User Guide - Page 27

Joining Wireless Networks, Cancel, Try Again, Continue - no internet

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Universal WiFi Range Extender WN2000RPT - A workable performance is delivered when the Link Rate LED is amber PC to Extender Connection LED is green. and the If you cannot get a wireless connection working, you can use an Ethernet cable to connect your computer to the extender. See Connect a PC to the Extender with an Ethernet Cable on page 8. Joining Wireless Networks To join a wireless network you must know its network name (also called the SSID) so that you can select it. If the network is secure, you must know the passphrase or wireless key. If the extender does not connect to the network that you chose, the following message displays: Connection was not established to the selected network. If this happens it could be due to one of these reasons: • The network name, passphrase, or key might have been typed incorrectly. Click Cancel, use the Smart Wizard to select the network from the list, and retype the passphrase or key. This is case-sensitive. PASSWORD25 is not the same as Password25 or password25. See Use the Setup Wizard on page 10. • If the Smart Wizard does not find your wireless network (it is not displayed in the Select Existing Network screen), check to see if your wireless network is still up and running. Make sure that the router is turned on. If possible, move the extender closer to the router and click Try Again. • If the extender WLAN LED is red, this indicates a poor wireless connection. The best connection is established when there is a clear line of sight between the extender and the router you are connecting to. Make sure that there are no physical obstacles between the extender and the router, and try to move the extender closer to the router. If you use the Smart Wizard, and the extender cannot connect to the router or cannot get an IP address from the router, it displays the following message: You are not able to connect to the Internet. Click Continue to run through set up again to connect to your network. If you click Continue, the Smart Wizard starts again (see Use the Setup Wizard on page 10). If you click Exit, the Status screen displays with menu selections on the left (see Log In to the Extender on page 9). Troubleshooting 27

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Troubleshooting
27
Universal WiFi Range Extender WN2000RPT
-
A workable performance is delivered when the Link Rate LED is amber
and the
PC to Extender Connection LED
is green.
If you cannot get a wireless connection working, you can use an Ethernet cable to
connect your computer to the extender. See
Connect a PC to the Extender with an
Ethernet Cable
on page
8.
Joining Wireless Networks
To join a wireless network you must know its network name (also called the SSID) so that you
can select it. If the network is secure, you must know the passphrase or wireless key. If the
extender does not connect to the network that you chose, the following message displays:
Connection was not established to the selected network.
If this happens it could be due to one of these reasons:
•
The network name, passphrase, or key might have been typed incorrectly. Click
Cancel
,
use the Smart Wizard to select the network from the list, and retype the passphrase or
key. This is case-sensitive. PASSWORD25 is not the same as Password25 or
password25. See
Use the Setup Wizard
on page
10.
•
If the Smart Wizard does not find your wireless network (it is not displayed in the Select
Existing Network screen), check to see if your wireless network is still up and running.
Make sure that the router is turned on. If possible, move the extender closer to the router
and click
Try Again
.
•
If the extender WLAN LED is red, this indicates a poor wireless connection. The best
connection is established when there is a clear line of sight between the extender and the
router you are connecting to. Make sure that there are no physical obstacles between the
extender and the router, and try to move the extender closer to the router.
If you use the Smart Wizard, and the extender cannot connect to the router or cannot get an
IP address from the router, it displays the following message:
You are not able to connect to the Internet. Click
Continue
to run through set up again to
connect to your network.
If you click
Continue
, the Smart Wizard starts again (see
Use the Setup Wizard
on page
10).
If you click
Exit
, the Status screen displays with menu selections on the left (see
Log In to the
Extender
on page
9).