Netgear WNR834Bv1 WNR834Bv1 Reference Manual - Page 80

Troubleshooting the Web Configuration Interface, Refresh, admin, password, Apply, Reload

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NETGEAR RangeMax™ NEXT Wireless Router WNR834B Reference Manual Troubleshooting the Web Configuration Interface If you are unable to access the router's Web Configuration interface from a computer on your local network, check the following: • Check the Ethernet connection between the computer and the router as described in the previous section. • Make sure your computer's IP address is on the same subnet as the router. For instructions, see "Preparing a Computer for Network Access" in Appendix B to configure your computer. Note: If your computer's IP address is shown as 169.254.x.x: Recent versions of Windows and Mac OS will generate and assign an IP address if the computer cannot reach a DHCP server. These auto-generated addresses are in subnet 169.254.x.x. If your IP address is in this range, check the connection from the computer to the router and reboot your computer. • Make sure your browser has Java, JavaScript, or ActiveX enabled. If you are using Internet Explorer, click Refresh to be sure the Java applet is loaded. • Try quitting the browser and launching it again. • Make sure you are using the correct login information. The factory default login name is admin and the password is password. Make sure that CAPS LOCK is off when entering this information. If the router does not save changes you have made in the Web Configuration Interface, check the following: • When entering configuration settings, be sure to click the Apply button before moving to another menu or tab, or your changes are lost. • Click the Refresh or Reload button in the Web browser. The changes may have occurred, but the Web browser may be caching the old configuration. 7-4 Troubleshooting v1.0, May 2006

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NETGEAR RangeMax™ NEXT Wireless Router WNR834B Reference Manual
7-4
Troubleshooting
v1.0, May 2006
Troubleshooting the Web Configuration Interface
If you are unable to access the router’s Web Configuration interface from a computer on your local
network, check the following:
•
Check the Ethernet connection between the computer and the router as described in the
previous section.
•
Make sure your computer’s IP address is on the same subnet as the router. For instructions, see
“Preparing a Computer for Network Access” in Appendix B
to configure your computer.
•
Make sure your browser has Java, JavaScript, or ActiveX enabled. If you are using Internet
Explorer, click
Refresh
to be sure the Java applet is loaded.
•
Try quitting the browser and launching it again.
•
Make sure you are using the correct login information. The factory default login name is
admin
and the password is
password
. Make sure that CAPS LOCK is off when entering this
information.
If the router does not save changes you have made in the Web Configuration Interface, check the
following:
•
When entering configuration settings, be sure to click the
Apply
button before moving to
another menu or tab, or your changes are lost.
•
Click the
Refresh
or
Reload
button in the Web browser. The changes may have occurred, but
the Web browser may be caching the old configuration.
Note:
If your computer’s IP address is shown as 169.254.x.x: Recent versions of
Windows and Mac OS will generate and assign an IP address if the computer
cannot reach a DHCP server. These auto-generated addresses are in subnet
169.254.x.x. If your IP address is in this range, check the connection from the
computer to the router and reboot your computer.