Oki OKIPAGE10i Users' Guide for the OKIPAGE10i - Page 47

Print Quality Problems

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4 Problem Solving MESSAGE: MACRO OVERFLOW Explanation: Data in the Macro Buffer has overflowed. Action: Press RECOVER to continue. Decrease Macro size or install more memory. Controller Errors MESSAGE: ERROR nn aaaaaaaa Explanation: Error occurred in controller. nn = Exception Code. aaaaaaaa = Error Address. Action: Turn printer off/on to recover. If error continues, contact service. MESSAGE: ERROR nn Explanation: Indicates internal error. nn = type of error. Action: Call Service if turning the power off and on does not clear error. Print Quality Problems Before consulting a service representative regarding a print quality problem, check the table below to see if there is a solution, or something you might have overlooked. Symptom: Blank sheets printed. Problem: Solution: Problem: Solution: Image drum cartridge not properly installed. Reinstall image drum cartridge. Empty or missing toner cartridge. Install new toner cartridge. Symptom: Entire page prints faintly. Problem: Solution: Problem: Solution: Empty toner cartridge. Pages get fainter when toner is low. Install new toner cartridge. LED array is dirty. Clean LED array. (See Section 3) Interface Errors MESSAGE: HOST I/F ERROR Explanation: Error in optional serial I/F. Displayed when parity error, framing error or overun error is detected. Action: Press RECOVER to release error. Check protocol of host and printer. Contact service. Symptom: Page has gray background. Problem: Solution: Static electricity, generally from dry, cotton fiber papers, causes toner to stick to background. Change papers to an acceptable laser bond or use a humidifier. ° OKIPAGE 10i User's Guide 37

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OKIPAGE
10i
User’s Guide
37
4
Problem Solving
MESSAGE:
MACRO OVERFLOW
Explanation:
Data in the Macro Buffer has overflowed.
Action
:
Press RECOVER to continue. Decrease Macro size or
install more memory.
Controller Errors
MESSAGE:
ERROR nn aaaaaaaa
Explanation:
Error occurred in controller.
nn = Exception Code. aaaaaaaa = Error Address.
Action:
Turn printer off/on to recover. If error continues,
contact service.
MESSAGE:
ERROR nn
Explanation:
Indicates internal error. nn = type of error.
Action:
Call Service if turning the power off and on does not
clear error.
Interface Errors
MESSAGE:
HOST I/F ERROR
Explanation:
Error in optional serial I/F. Displayed when parity error,
framing
error or overun error is detected.
Action:
Press RECOVER to release error. Check protocol of
host and printer. Contact service.
Print Quality Problems
Before consulting a service representative regarding a print quality
problem, check the table below to see if there is a solution, or something
you might have overlooked.
Symptom:
Blank sheets printed.
Problem:
Image drum cartridge not properly installed.
Solution:
Reinstall image drum cartridge.
Problem:
Empty or missing toner cartridge.
Solution:
Install new toner cartridge.
Symptom:
Entire page prints faintly.
Problem:
Empty toner cartridge. Pages get fainter when toner
is low.
Solution:
Install new toner cartridge.
Problem:
LED array is dirty.
Solution:
Clean LED array. (See Section 3)
Symptom:
Page has gray background.
Problem:
Static electricity, generally from dry, cotton fiber
papers,
causes toner to stick to background.
Solution:
Change papers to an acceptable laser bond or use a
humidifier.