Panasonic AW-HE42 Operating Instructions - Page 139

Troubleshooting

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Troubleshooting ●●Operation Symptom Cause and remedial action ●● Is the AC adaptor securely connected to the AC outlet? ●● Is the power plug of the AC adaptor connected properly? No power ●● Is the network cable for the PoE+ (IEEE802.3at compliant) compatible power supply device and the unit connected properly? ●● Power may not be supplied if the total power limit is exceeded on power supply devices that allow connections to multiple PoE+ terminals.  Refer to the operating instructions for the PoE+ power supply device. The status display lamp flashes red continuously ●● The PoE+ power supply conditions do not meet the specifications.  Check the power supply device. The status display lamp ●● An error such as an attempt to perform a recording operation flashes red several while an SD card is not inserted has occurred. times  Check the event log. Cannot operate (common to wireless remote control, controller) ●● Is the power on?  If the unit's status display lamp is off or if it has lit up orange, it means that the unit's power is not being supplied. ●● Have the limiter functions been set? ●● Has the correct unit to be operated been selected? Reference pages --- --- Installation Instructions → "Connections" → "System example 6 (IP image transmission, PoE+)" --- P.14 P.119 P.29 P.135 to 136 P.31 139

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139
Troubleshooting
●
Operation
Symptom
Cause and remedial action
Reference pages
No power
●
Is the AC adaptor securely connected to the AC outlet?
–––
●
Is the power plug of the AC adaptor connected properly?
–––
●
Is the network cable for the PoE+ (IEEE802.3at compliant)
compatible power supply device and the unit connected
properly?
Installation Instructions
→
“Connections”
→
“System
example 6 (IP image
transmission, PoE+)”
●
Power may not be supplied if the total power limit is exceeded
on power supply devices that allow connections to multiple
PoE+ terminals.
Refer to the operating instructions for the PoE+ power supply
device.
–––
The status display
lamp flashes red
continuously
●
The PoE+ power supply conditions do not meet the
specifications.
Check the power supply device.
P.14
The status display lamp
flashes red several
times
●
An error such as an attempt to perform a recording operation
while an SD card is not inserted has occurred.
Check the event log.
P.119
Cannot operate
(common to wireless
remote control,
controller)
●
Is the power on?
If the unit’s status display lamp is off or if it has lit up orange,
it means that the unit’s power is not being supplied.
P.29
●
Have the limiter functions been set?
P.135 to 136
●
Has the correct unit to be operated been selected?
P.31