Panasonic AW-HE42 Operating Instructions - Page 140

Symptom, Cause and remedial action, Reference s, that the controller will support the unit.

Page 140 highlights

Troubleshooting (continued) Symptom Cannot operate using the wireless remote control Cannot operate using the controller The unit turns in the opposite direction to the one operated Cause and remedial action ●● Have the remote control's batteries run down or have the batteries been installed with their polarities reversed?  If the status display lamp does not blink even when the wireless remote control is operated near the wireless remote control signal light-sensing area, it means that the batteries have run down. Replace the batteries. Reference pages --- ●● Has the IR ID setting been set correctly? P.60, P.99 ●● Is there a fluorescent light or plasma monitor near the unit and, if so, is the wireless remote control signal light-sensing area P.18 exposed to its light? ●● Is the unit connected to the controller properly?  Refer to the Operating Instructions of the controller. Installation Instructions → "Connections" → "Connecting a controller (AW‑RP50) (IP connection example)" to "System example 5 (infrared output connection)" ●● Are all the cameras in the daisy-chain connection turned on? Installation Instructions → "Connections" → "System example 1 (connection with commercially available controller, RS-232C daisy-chain connection)" ●● It may be necessary to upgrade the version of the controller so that the controller will support the unit. P.13 ●● Has the stand-alone (Desktop) installation setting been selected correctly? P.58, P.97 ●● The reversal setting may have been established at the controller if the unit is connected to the controller. ---  Refer to the Operating Instructions of the controller. 140

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140
Troubleshooting
(continued)
Symptom
Cause and remedial action
Reference pages
Cannot operate using
the wireless remote
control
Have the remote control’s batteries run down or have the
batteries been installed with their polarities reversed?
If the status display lamp does not blink even when the wireless
remote control is operated near the wireless remote control signal
light-sensing area, it means that the batteries have run down.
Replace the batteries.
–––
Has the IR ID setting been set correctly?
P.60, P.99
Is there a fluorescent light or plasma monitor near the unit and,
if so, is the wireless remote control signal light‑sensing area
exposed to its light?
P.18
Cannot operate using
the controller
Is the unit connected to the controller properly?
Refer to the Operating Instructions of the controller.
Installation Instructions
“Connections”
“Connecting a
controller (AW-RP50)
(IP connection
example)” to “System
example 5 (infrared
output connection)”
Are all the cameras in the daisy‑chain connection turned on?
Installation Instructions
“Connections”
“System example
1 (connection
with commercially
available controller,
RS-232C daisy-chain
connection)”
It may be necessary to upgrade the version of the controller so
that the controller will support the unit.
P.13
The unit turns in the
opposite direction to
the one operated
Has the stand‑alone (Desktop) installation setting been selected
correctly?
P.58, P.97
The reversal setting may have been established at the controller
if the unit is connected to the controller.
Refer to the Operating Instructions of the controller.
–––