Panasonic AW-HE42 Operating Instructions - Page 140
Symptom, Cause and remedial action, Reference s, that the controller will support the unit.
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Troubleshooting (continued) Symptom Cannot operate using the wireless remote control Cannot operate using the controller The unit turns in the opposite direction to the one operated Cause and remedial action ●● Have the remote control's batteries run down or have the batteries been installed with their polarities reversed? If the status display lamp does not blink even when the wireless remote control is operated near the wireless remote control signal light-sensing area, it means that the batteries have run down. Replace the batteries. Reference pages --- ●● Has the IR ID setting been set correctly? P.60, P.99 ●● Is there a fluorescent light or plasma monitor near the unit and, if so, is the wireless remote control signal light-sensing area P.18 exposed to its light? ●● Is the unit connected to the controller properly? Refer to the Operating Instructions of the controller. Installation Instructions → "Connections" → "Connecting a controller (AW‑RP50) (IP connection example)" to "System example 5 (infrared output connection)" ●● Are all the cameras in the daisy-chain connection turned on? Installation Instructions → "Connections" → "System example 1 (connection with commercially available controller, RS-232C daisy-chain connection)" ●● It may be necessary to upgrade the version of the controller so that the controller will support the unit. P.13 ●● Has the stand-alone (Desktop) installation setting been selected correctly? P.58, P.97 ●● The reversal setting may have been established at the controller if the unit is connected to the controller. --- Refer to the Operating Instructions of the controller. 140