Panasonic AW-UE4 Advanced Operating Instructions - Page 76

76

Troubleshooting

Operation

Symptom

Cause and solution

No power

Is the network cable for the PoE (IEEE802.3af) compatible power supply device

and the unit connected properly?

Power may not be supplied if the total power limit is exceeded on power supply

devices that allow connections to multiple PoE terminals.

Cannot operate

(common to wireless

remote control)

Is the power on?

→ If the unit’s status display lamp is off or lights up orange, it means that the unit’s

power is not on.

Has the unit you want to operate been selected properly?

Cannot operate using the

wireless remote control

Have the remote control’s batteries run down

or have the batteries been

installed with their polarities reversed?

→ If the status display lamp does not blink even when the wireless remote control is

operated near the wireless remote control signal light-sensing area, it means that the

batteries have run down. Replace the batteries.

Have the IR ID been set correctly?

Is there a fluorescent light or plasma monitor near the unit and, if so, is the

wireless remote control signal light-sensing area exposed to its light?

The unit turns in the

opposite direction to the

one operated

Has the Install Position setting been selected correctly?

Cannot access from a web

browser

Has a LAN cable of category 5e or above been connected to the LAN connector

for IP control <LAN LINK/ACT>?

Is the [LINK] LED of the LAN connector for IP control lit?

→

If it is not lit, it means that something is wrong with the connection to the

LAN or that the network at the connection destination is not working properly.

Check the LAN cable for defective contacts, and check the wiring.

Is the power on?

→ If the unit’s status display lamp is off or lights up orange, it means that the

unit’s power is not on.

Cannot access from a web

browser

Has a valid IP address been set in the unit?

Has the wrong IP address been accessed?

→ Check the connections by following the

steps below.

For Windows:

Using the Windows command prompt, execute

> ping [IP address which has been set in the camera]

A reply returned from the unit signifies that there are no problems in operation.

If a reply is not received, try following operation:

Reboot the unit, and within 20 minutes change the IP address using the Easy IP

Setup Software.

For Mac:

Using the OS X terminal, execute

> ping -c 10 [IP address which has been set in the camera]

A reply returned from the unit signifies that there are no problems in operation.

If a reply is not received, try following operation:

Reboot the unit, and within 20 minutes change the IP address using the Easy IP

Setup Software.

Is the same IP address setting being used by another unit?

→ Check out the IP addres

ses of the unit, access devices (personal computer, etc.)

and any other cameras.

Section	Page
Getting Started	8
Required Personal Computer Environment	8
Network security	9
Characteristics	10
Accessories	11
Optional Accessories	11
Operating Precautions	12
Names and Functions of Parts	14
Tilting the Camera Up and Down	15
Panning the Camera Right and Left	15
Wireless Remote Control(optional accessory)	16
Network Settings	18
Basic Shooting Operation	21
1. Make sure the subject brightness is in the appropriate level.	21
2. Make sure the unit and all devices are well connected and power on.	21
3. Press one of the [CAM1] to [CAM4] buttons on the wireless remote control to select the unit if using the wireless remote control. Even when using only one unit, it must still be selected from the wireless remote control.	21
4. Select the scene (shooting) mode.	21
5. Start shooting.	21
Power on and Power Off the Camera Unit	22
Power on the Camera Unit	22
When performing the operations using the wireless remote control.	22
1. Set all the power switches of the units and devices connected in the system to ON.	22
2. Press one of the [CAM1] to [CAM4] buttons on the wireless remote control to select the unit.	22
3. Press the [ON/STANDBY] button on the wireless remote control for 2 seconds.	22
4. If multiple units are going to be used, repeat steps 2 and 3 as required.	22
Power off the Camera Unit	22
1. Press one of the [CAM1] to [CAM4] buttons on the wireless remote control to select the unit.	22
2. Press the [ON/STANDBY] button on the wireless remote control for 2 seconds.	22
The unit enters STANDBY mode.	22
3. The unit’s status display lamp now lights up orange.	22
4. If a multiple number of units are used, repeat steps 1 and 2 as required.	22
5. Set all the power switches of the units and devices connected in the system to OFF.	22
Priority Mode	23
Selecting the Camera Unit	26
Selecting Scene Mode	26
Scene Mode Type	26
How to select the Scene mode	26
Operating the Camera unit	28
Control the Camera’s Direction	28
Zoom In/Out Function	28
Switching the Direction or Zoom Speed	28
What to do when Encountering Problems in the Basic Shooting Operations	29
Advanced Operations	30
Preset Memories	30
Adjust the White Balance	31
Automatic Adjustment (AWB: AWB A or AWB B)	31
Auto Tracking White Balance Adjustment (ATW)	32
3200K and 5600K Presets	32
Menu Operation	33
Operations Table	33
When performing the operations using the wireless remote control	33
1. Press the [CAM1], [CAM2], [CAM3] or [CAM4] button to select the unit which is to be operated.	33
2. Press the [MENU] button for 2 seconds.	33
3. Press the [▲] or [▼] button to bring the cursor to the item to be selected.	33
4. Press the [] button.	33
5. Press the [▲] or [▼] button to bring the cursor to the item to be set.	33
6. Press the [] button.	34
7. Press the [▲] or [▼] button to change the setting.	34
8. Press the [] button.	34
9. After the setting has been completed, press the [MENU] button for 2 seconds.	34
Menu Items	35
Main Menu Screen	35
Camera Menu	35
Scene	36
Picture Level	37
AGC Max Gain	37
Slow Shutter	37
Shutter Speed	37
Gain	38
Chroma Level	38
White Balance Mode	38
Detail	38
Contrast	39
DRS	39
Back Light COMP	39
DNR	39
LDC	39
System Menu	40
Priority Mode	40
Frequency	41
Format	42
Install Position	42
Mirror	43
Digital Zoom	43
Tally	43
IR ID	43
OSD of with Tally	44
OSD Status	44
Color Bar	44
Mic	44
Maintenance Menu	45
Language	45
FW Version	45
IP Address	45
Subnet Mask	46
Default Gateway	46
MAC Address	46
Initialize	46
Menu Table	47
Web Screen Start-up	49
Connecting to Web Screen by Using a PC	50
Switching between Live and Setup Screen	51
Web Live Screen Operation	52
Web Screen Configuration	54
Select the Setup Screen	54
Basic Settings	55
Selecting Priority Mode	55
Live Page (Camera Title)	56
Image/Audio Settings	57
Video over IP	57
Image Settings	59
System Settings	63
User Mng.(User Management)	66
User auth.( User authentication)	66
Network Settings	68
Network	68
RTMP Setting	70
Maintenance Settings	71
Language	71
Product Info.	72
Upgrading the firmware (Firmware file)	73
Default Reset	74
Web Camera Functions	75
Controllable functions	75
Troubleshooting	76
Operation	76
Video	77
IP images	78
USB	78
Specification	79

Panasonic AW-UE4 Advanced Operating Instructions - Page 76

Troubleshooting, Operation

Page 76 highlights