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Panasonic AW-UE4 Advanced Operating Instructions - Page 78

IP images, USB, The RTSP image

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IP images Symptom Images are not displayed The images do not update or display properly Cause and solution For Windows: If [Check for newer versions of stored pages] is not set to [Every time I visit the webpage] in the temporary Internet file settings, IP images may not appear in the live screen [Live]. → Perform the following. Select [Tools] - [Internet Options] in Internet Explorer. Click the [General] tab, and click the [Settings] button under [Browsing history]. In the [Temporary Internet Files and History Settings] dialog box, select the [Every time I visit the webpage] option under [Check for newer versions of stored pages]. Click the [OK] button. Perform the following to delete the temporary Internet files. For Windows: Select [Tools] - [Internet Options] in Internet Explorer. Click the [General] tab, and click the [Delete] button under [Browsing history]. In the [Delete Browsing History] screen, select the [Temporary Internet Files] checkbox, and then click [Delete]. Click the [OK] button. For Mac: Select [Safari] - [Empty Cache] in Safari. Click [Empty] in the [Are you sure you want to empty the cache?] pop- up screen. The unit's ports may be filtered by the firewall or other function of the anti-virus software. → Change the HTTP port number of the unit to a port number that will not be filtered. If the web browser screen stops, reload the web browser screen. The RTSP image transmission stop If the RTSP image transmission stops, perform the playback operation from the playback device again. Noise appears in the RTSP If the color bar setting is "On" in IP (4K) mode, noise may appear in the RTSP image image transmission transmission. Set the color bar setting to "Off". USB Symptom Cannot be recognized as a USB device, or image are not displayed Cause and solution USB drive installation takes time for the first time. Please make sure the priority mode is USB (4K) or Standard mode. If the following operations are performed, this unit may not be recognized as a USB device. 1. Change the priority mode with the USB cable connected 2. Unplug the USB cable during UVC video playback If it is no longer recognized as a USB device, restart this unit. 78

Section	Page
Getting Started	8
Required Personal Computer Environment	8
Network security	9
Characteristics	10
Accessories	11
Optional Accessories	11
Operating Precautions	12
Names and Functions of Parts	14
Tilting the Camera Up and Down	15
Panning the Camera Right and Left	15
Wireless Remote Control(optional accessory)	16
Network Settings	18
Basic Shooting Operation	21
1. Make sure the subject brightness is in the appropriate level.	21
2. Make sure the unit and all devices are well connected and power on.	21
3. Press one of the [CAM1] to [CAM4] buttons on the wireless remote control to select the unit if using the wireless remote control. Even when using only one unit, it must still be selected from the wireless remote control.	21
4. Select the scene (shooting) mode.	21
5. Start shooting.	21
Power on and Power Off the Camera Unit	22
Power on the Camera Unit	22
When performing the operations using the wireless remote control.	22
1. Set all the power switches of the units and devices connected in the system to ON.	22
2. Press one of the [CAM1] to [CAM4] buttons on the wireless remote control to select the unit.	22
3. Press the [ON/STANDBY] button on the wireless remote control for 2 seconds.	22
4. If multiple units are going to be used, repeat steps 2 and 3 as required.	22
Power off the Camera Unit	22
1. Press one of the [CAM1] to [CAM4] buttons on the wireless remote control to select the unit.	22
2. Press the [ON/STANDBY] button on the wireless remote control for 2 seconds.	22
The unit enters STANDBY mode.	22
3. The unit’s status display lamp now lights up orange.	22
4. If a multiple number of units are used, repeat steps 1 and 2 as required.	22
5. Set all the power switches of the units and devices connected in the system to OFF.	22
Priority Mode	23
Selecting the Camera Unit	26
Selecting Scene Mode	26
Scene Mode Type	26
How to select the Scene mode	26
Operating the Camera unit	28
Control the Camera’s Direction	28
Zoom In/Out Function	28
Switching the Direction or Zoom Speed	28
What to do when Encountering Problems in the Basic Shooting Operations	29
Advanced Operations	30
Preset Memories	30
Adjust the White Balance	31
Automatic Adjustment (AWB: AWB A or AWB B)	31
Auto Tracking White Balance Adjustment (ATW)	32
3200K and 5600K Presets	32
Menu Operation	33
Operations Table	33
When performing the operations using the wireless remote control	33
1. Press the [CAM1], [CAM2], [CAM3] or [CAM4] button to select the unit which is to be operated.	33
2. Press the [MENU] button for 2 seconds.	33
3. Press the [▲] or [▼] button to bring the cursor to the item to be selected.	33
4. Press the [] button.	33
5. Press the [▲] or [▼] button to bring the cursor to the item to be set.	33
6. Press the [] button.	34
7. Press the [▲] or [▼] button to change the setting.	34
8. Press the [] button.	34
9. After the setting has been completed, press the [MENU] button for 2 seconds.	34
Menu Items	35
Main Menu Screen	35
Camera Menu	35
Scene	36
Picture Level	37
AGC Max Gain	37
Slow Shutter	37
Shutter Speed	37
Gain	38
Chroma Level	38
White Balance Mode	38
Detail	38
Contrast	39
DRS	39
Back Light COMP	39
DNR	39
LDC	39
System Menu	40
Priority Mode	40
Frequency	41
Format	42
Install Position	42
Mirror	43
Digital Zoom	43
Tally	43
IR ID	43
OSD of with Tally	44
OSD Status	44
Color Bar	44
Mic	44
Maintenance Menu	45
Language	45
FW Version	45
IP Address	45
Subnet Mask	46
Default Gateway	46
MAC Address	46
Initialize	46
Menu Table	47
Web Screen Start-up	49
Connecting to Web Screen by Using a PC	50
Switching between Live and Setup Screen	51
Web Live Screen Operation	52
Web Screen Configuration	54
Select the Setup Screen	54
Basic Settings	55
Selecting Priority Mode	55
Live Page (Camera Title)	56
Image/Audio Settings	57
Video over IP	57
Image Settings	59
System Settings	63
User Mng.(User Management)	66
User auth.( User authentication)	66
Network Settings	68
Network	68
RTMP Setting	70
Maintenance Settings	71
Language	71
Product Info.	72
Upgrading the firmware (Firmware file)	73
Default Reset	74
Web Camera Functions	75
Controllable functions	75
Troubleshooting	76
Operation	76
Video	77
IP images	78
USB	78
Specification	79

Match case Limit results 1 per page

IP images

Symptom

Cause and solution

Images are not displayed

For Windows:

If [Check for newer versions of stored pages] is not set to [Every time I visit the

webpage] in the temporary Internet file settings, IP images may not appear in

the live screen [Live].

→ Perform the following.

Select [Tools] - [Internet Options] in Internet Explorer.

Click the [General] tab, and click the [Settings] button under [Browsing history].

In the [Temporary Internet Files and History Settings] dialog box, select the [Every

time I visit the webpage] option under [Check for newer versions of stored pages].

Click the [OK] button.

The images do not update

or display properly

Perform the following to delete the temporary Internet files. For Windows:

Select [Tools] - [Internet Options] in Internet Explorer.

Click the [General] tab, and click the [Delete] button under [Browsing history].

In the [Delete Browsing History] screen, select the [Temporary Internet Files]

checkbox, and then click [Delete].

Click the [OK] button.

For Mac:

Select [Safari] - [Empty Cache] in Safari.

Click [Empty] in the [Are you sure you want to empty the cache?] pop- up screen.

The unit’s ports may be filtered by the firewall or other function of

the anti-virus

software.

→ Change the HTTP port number of the uni

t to a port number that will not be filtered.

If the web browser screen stops, reload the web browser screen.

The RTSP image

transmission stop

If the RTSP image transmission stops, perform the playback operation from the

playback device again.

Noise appears in the RTSP

image transmission

If the color bar setting is

“On”

in IP (4K) mode, noise may appear in the RTSP image

transmission. Set the color bar setting to

“

Off

”

USB

Symptom

Cause and solution

Cannot be recognized

as a USB device, or

image are not

displayed

USB drive installation takes time for the first time.

Please make sure the priority mode is USB (4K) or Standard mode.

If the following operations are performed, this unit may not be recognized as a USB

device.

1. Change the priority mode with the USB cable connected

2. Unplug the USB cable during UVC video playback

If it is no longer recognized as a USB device, restart this unit.