Panasonic CF-W8EWDZZAM Reference Manual - Page 129

Problems with General Network, Unable to connect to a network, Cannot check the computer's MAC address

Page 129 highlights

Troubleshooting (Advanced) 129 Problems with General Network Unable to connect to a network z Check that the network you are using ([Modem], [LAN], [Wireless LAN], [Wireless WAN] or [Bluetooth]) is set to [Enabled] in the [Advanced] menu of the Setup Utility (Î page 104). z Restart the computer. z When using the computer as a network computer, some additional settings may have to be made depending on the usage conditions. We recommend asking your system administrator or the person in charge of the network. z If the hub unit link lump does not light up, one of the following problems may have occurred. • A problem or failure in the hub unit • Incorrect cable type or incorrect connection • A break in the cable Cannot check the computer's MAC address z Check the computer's MAC address using the following procedure: A Check that the LAN or wireless LAN is not disabled in the Setup Utility or the Device Manager. B Click (Start) - [All Programs] - [Accessories] - [Command Prompt]. C Input [getmac/fo list /v], and press Enter. z Insert a space between "fo" and "list", and between "list" and "/v". D Wireless LAN's MAC address: Make a note of the 12-digit string of alphanumerics displayed on the wireless LAN's "Physical Address" line. LAN's MAC address: Make a note of the 12-digit string of alphanumerics displayed on the LAN's "Physical Address" line. E Enter "exit", and press Enter.

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129
Troubleshooting (Advanced)
Unable to connect to a network
Check that the network you are using ([Modem], [LAN], [Wireless LAN], [Wireless WAN] or [Bluetooth]) is set to [Enabled]
in the [Advanced] menu of the Setup Utility (
page 104
).
Restart the computer.
When using the computer as a network computer, some additional settings may have to be made depending on the usage
conditions. We recommend asking your system administrator or the person in charge of the network.
If the hub unit link lump does not light up, one of the following problems may have occurred.
A problem or failure in the hub unit
Incorrect cable type or incorrect connection
A break in the cable
Cannot check the computer’s MAC address
Check the computer’s MAC address using the following procedure:
A
Check that the LAN or wireless LAN is not disabled in the Setup Utility or the Device Manager.
B
Click
(Start) - [All Programs] - [Accessories] - [Command Prompt].
C
Input [getmac/fo list /v], and press
Enter
.
Insert a space between “fo” and “list”, and between “list” and “/v”.
D
Wireless LAN’s MAC address:
Make a note of the 12-digit string of alphanumerics displayed on the wireless LAN’s “Physical Address” line.
LAN’s MAC address:
Make a note of the 12-digit string of alphanumerics displayed on the LAN’s “Physical Address” line.
E
Enter “exit”, and press
Enter
.
Problems with General Network