Panasonic TG6500B KXTG6500B User Guide - Page 94

Troubleshooting - kx user manual

Page 94 highlights

If the Following Appear on Your Display... Display message Wrong handset Refer to manual Cause & Remedy • The accessory handset for this base unit is KX-TGA650. To order, see page 3. Your handset is not for this base unit. Your handset is for KX-TG5200/ KX-TG5202/KX-TG5210/KX-TG5212/KX-TG5230/ KX-TG5240/KX-TG5243/KX-FPG391 base unit. Troubleshooting If the handset display shows error messages, see "If the Following Appear on Your Display..." (p. 92-94) for the Cause & Remedy. Telephone System Problem Cause & Remedy "No link to base. Move closer to base and try again." is displayed and an alarm tone sounds. • The handset has lost communication with the base unit. Walk closer to the base unit, and try again. • Confirm the base unit's AC adaptor is plugged in. • Raise the base unit antennas. • The handset's registration may have been canceled. Re-register the handset (p. 90, 91). Static, sound cuts in/out, fades. Interference from other electrical units. • Move the handset and base unit away from other electrical appliances (p. 6). • Walk closer to the base unit. • Raise the base unit antennas. • Turn on the Clarity Booster feature (p. 36). • If the unit is connected to a telephone line with DSL service, you may hear noise from the receiver or speaker during conversations. We recommend connecting a noise filter (contact your DSL service provider) to the telephone line between the base unit and the telephone line jack. The base unit/handset does not ring. • The ringer volume is turned off. Set to high, medium, or low (p. 24, 25). • If more than 1 other user is using the handset and/or base unit, the handset/base unit may not ring. Users will hear incoming call tones (p. 68) during a call or in room monitor mode. The handset display is blank. • If the handset display is blank, fully charge the battery (p. 16). 94

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94
If the Following Appear on Your Display...
Troubleshooting
If the handset display shows error messages, see “If the Following Appear on
Your Display...” (p. 92–94) for the Cause & Remedy.
Telephone System
Display message
Cause & Remedy
Wrong handset
Refer to manual
The accessory handset for this base unit is
KX-TGA650. To order, see page 3. Your handset is
not for this base unit. Your handset is for KX-TG5200/
KX-TG5202/KX-TG5210/KX-TG5212/KX-TG5230/
KX-TG5240/KX-TG5243/KX-FPG391 base unit.
Problem
Cause & Remedy
No link to base.
Move closer to
base and try
again.
” is displayed and an
alarm tone sounds.
The handset has lost communication with the
base unit. Walk closer to the base unit, and try
again.
Confirm the base unit’s AC adaptor is plugged in.
Raise the base unit antennas.
The handset’s registration may have been
canceled. Re-register the handset (p. 90, 91).
Static, sound cuts in/out, fades.
Interference from other
electrical units.
Move the handset and base unit away from
other electrical appliances (p. 6).
Walk closer to the base unit.
Raise the base unit antennas.
Turn on the Clarity Booster feature (p. 36).
If the unit is connected to a telephone line with
DSL service, you may hear noise from the
receiver or speaker during conversations. We
recommend connecting a noise filter (contact
your DSL service provider) to the telephone line
between the base unit and the telephone line
jack.
The base unit/handset does
not ring.
The ringer volume is turned off. Set to high,
medium, or low (p. 24, 25).
If more than 1 other user is using the handset
and/or base unit, the handset/base unit may
not ring. Users will hear incoming call tones
(p. 68) during a call or in room monitor mode.
The handset display is blank.
If the handset display is blank, fully charge the
battery (p. 16).