Panasonic TG6500B KXTG6500B User Guide - Page 98

General

Page 98 highlights

Troubleshooting Problem Cause & Remedy An incoming message recorded • Select the line for that message by pressing for a line is not played after [LINE SELECT], then press [MESSAGE] pressing [MESSAGE]. (p. 73). Memo messages are not played after pressing [MESSAGE]. • You may have pressed [LINE SELECT] before pressing [MESSAGE]. Press [MESSAGE] again without pressing [LINE SELECT] (p. 73). General Problem Cause & Remedy The handset/base unit does not work. • Check the settings (p. 12-17). • Check whether the dialing mode setting is correct (p. 21). • Fully charge the battery (p. 16). • Clean the charge contacts and charge again (p. 17). • Check battery installation (p. 16). • Unplug the base unit's AC adaptor to reset it. Plug in, and try again. • The handset has not been registered to the base unit. Register the handset (p. 91, steps 5 and 6). • Re-install the battery (p. 16) and fully charge it. "Recharge battery" is displayed, "3" flashes, or the handset beeps intermittently. • Fully charge the battery (p. 16, 17). "Charge for 6 HRS" and "4" are displayed and the handset does not work. • The battery has been discharged. Fully charge the battery (p. 16, 17). You charged the battery fully, but "Recharge battery" is still displayed and/or "3" continues to flash, or "Charge for 6 HRS" and "4" are displayed. • Clean the charge contacts and charge again (p. 17). • The battery may need to be replaced. If you install a new battery, fully charge it (p. 16, 17). The CHARGE indicator does • This is normal. not go out after the battery has been charged. If you cannot solve your problem • Visit our website: http://www.panasonic.com/support • Contact us via the web at: http://www.panasonic.com/contactinfo • Call our customer call center at: 1-800-211-PANA(7262) 98

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Troubleshooting
98
General
An incoming message recorded
for a line is not played after
pressing
[MESSAGE]
.
Select the line for that message by pressing
[LINE SELECT]
, then press
[MESSAGE]
(p. 73).
Memo messages are not
played after pressing
[MESSAGE]
.
You may have pressed
[LINE SELECT]
before
pressing
[MESSAGE]
.
Press
[MESSAGE]
again without pressing
[LINE SELECT]
(p. 73).
Problem
Cause & Remedy
The handset/base unit does not
work.
Check the settings (p. 12–17).
Check whether the dialing mode setting is
correct (p. 21).
Fully charge the battery (p. 16).
Clean the charge contacts and charge again
(p. 17).
Check battery installation (p. 16).
Unplug the base unit’s AC adaptor to reset it.
Plug in, and try again.
The handset has not been registered to the
base unit. Register the handset (p. 91, steps 5
and 6).
Re-install the battery (p. 16) and fully charge it.
Recharge battery
” is
displayed, “
3
” flashes,
or the handset beeps
intermittently.
Fully charge the battery (p. 16, 17).
Charge for 6 HRS
” and
4
” are displayed and the
handset does not work.
The battery has been discharged. Fully charge
the battery (p. 16, 17).
You charged the battery fully,
but “
Recharge battery
” is
still displayed and/or “
3
continues to flash, or “
Charge
for 6 HRS
” and “
4
” are
displayed.
Clean the charge contacts and charge again
(p. 17).
The battery may need to be replaced. If you
install a new battery, fully charge it (p. 16, 17).
The CHARGE indicator does
not go out after the battery has
been charged.
This is normal.
If you cannot solve your
problem
Visit our website:
Contact us via the web at:
Call our customer call center at:
1-800-211-PANA(7262)
Problem
Cause & Remedy