Panasonic TG6500B KXTG6500B User Guide - Page 96
The Caller ID Number Auto Edit feature is
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UPC - 037988474813
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Troubleshooting Problem The handset does not display the caller's name and/or phone number. The handset cannot automatically edit the Caller List/incoming phone numbers. The handset display exits the Caller List or phone book. The Ringer/Message Alert indicator flashes slowly when the handset is not ringing and in use. You cannot have a conversation using the headset. Cause & Remedy • You need to subscribe to Caller ID. • Other telephone equipment may be interfering with your phone. Disconnect it and try again. • Other electrical appliances connected to the same outlet may be interfering with Caller ID. • Telephone line noise may be affecting Caller ID. • The caller requested not to send his/her Caller ID information (p. 41). • If a call is being transferred to you, the Caller ID information will not be displayed. • If a (separate) Caller ID box is connected between the base unit and the telephone wall jack, disconnect the Caller ID box or plug the unit directly into the wall jack. • If the unit is connected to a telephone line with DSL service, the unit may not display caller's name and/or phone number properly. We recommend connecting a noise filter (contact your DSL service provider) to the telephone line between the base unit and the telephone line jack. • The Caller ID Number Auto Edit feature is turned off. Turn it on (p. 45) and try again. • You need to press [C], [s], or a line soft key ( LINE1 ) or ( LINE2 ) after editing the number. • Do not pause for over 60 seconds while searching. • The Message Alert is turned on and new messages have been recorded. Turn the Message Alert off (p. 32) or listen to the new messages (p. 73, 74, 80). • Make sure the optional headset is connected properly (p. 87). • If "SP-phone" is displayed on the handset, press [C] to switch to the headset. 96
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