Samsung CLX-3185 User Manual (user Manual) (ver.2.00) (English) - Page 124

Paper feeding problems, Condition, Suggested solutions

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Condition Suggested solutions The machine is • not receiving power, or the connection cable between the computer and the machine is not connected properly. Plug in the power cord and press the control panel. (power) on • Disconnect the machine cable and reconnect it. -For Local Printing -For Network Printing (CLX-3185N/CLX-3185FN/CLX-3185FW only) Condition Suggested solutions Paper sticks together. • Ensure there is not too much paper in the tray. The tray can hold up to 130 sheets of paper, depending on the thickness of your paper. • Make sure that you are using the correct type of paper (See "Setting the paper size and type" on page 6). • Remove paper from the tray and flex or fan the paper. • Humid conditions may cause some paper to stick together, replace with a new stack. Multiple sheets of paper do not feed. Different types of paper may be stacked in the tray. Load paper of only one type, size and weight. Paper does not feed • Remove any obstructions from inside the into the machine. machine. • Paper has not been loaded correctly. Remove paper from the tray and reload it correctly. • There is too much paper in the tray. Remove excess paper from the tray. • The paper is too thick. Use only paper that meets the specifications required by the machine (See "Selecting print media" on page 2). The paper keeps jamming. • There is too much paper in the tray. Remove excess paper from the tray. • An incorrect type of paper is being used. Use only paper that meets the specifications required by the machine (See "Selecting print media" on page 2). • There may be debris inside the machine. Open the front door and remove any debris. Envelopes skew or Ensure that the paper guides are against both fail to feed correctly. sides of the envelopes. Paper feeding problems Condition Paper jams during printing. Suggested solutions Clear the paper jam (See "Clearing paper jams" on page 2). Troubleshooting_ 9

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Troubleshooting
_ 9
Paper feeding problems
Condition
Suggested solutions
The machine is
not receiving
power,
or the connection
cable between the
computer and the
machine is not
connected
properly.
•
Plug in the power cord and press
(power) on
the control panel.
•
Disconnect the machine cable and reconnect it.
-
For Local Printing
-
For Network Printing
(CLX-3185N/CLX-3185FN/CLX-3185FW
only)
Condition
Suggested solutions
Paper jams during
printing.
Clear the paper jam (See "Clearing paper jams"
on page 2).
Paper sticks
together.
•
Ensure there is not too much paper in the
tray. The tray can hold up to 130 sheets of
paper, depending on the thickness of your
paper.
•
Make sure that you are using the correct type
of paper (See "Setting the paper size and
type" on page 6).
•
Remove paper from the tray and flex or fan
the paper.
•
Humid conditions may cause some paper to
stick together, replace with a new stack.
Multiple sheets of
paper do not feed.
Different types of paper may be stacked in the
tray. Load paper of only one type, size and
weight.
Paper does not feed
into the machine.
•
Remove any obstructions from inside the
machine.
•
Paper has not been loaded correctly. Remove
paper from the tray and reload it correctly.
•
There is too much paper in the tray. Remove
excess paper from the tray.
•
The paper is too thick. Use only paper that
meets the specifications required by the
machine (See "Selecting print media" on
page 2).
The paper keeps
jamming.
•
There is too much paper in the tray. Remove
excess paper from the tray.
•
An incorrect type of paper is being used. Use
only paper that meets the specifications
required by the machine (See "Selecting print
media" on page 2).
•
There may be debris inside the machine.
Open the front door and remove any debris.
Envelopes skew or
fail to feed correctly.
Ensure that the paper guides are against both
sides of the envelopes.
Condition
Suggested solutions