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Samsung ML 2851ND User Manual (ENGLISH) - Page 33

Troubleshooting, Clearing paper jams, In the paper feed area

UPC - 635753623222

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9 Troubleshooting This chapter provides helpful information for what to do if you encounter an error while using your printer. This chapter includes: • Clearing paper jams • Troubleshooting checklist • Solving general printing problems • Solving print quality problems • Common Windows problems • Common PostScript problems • Common Linux problems • Common Macintosh problems Clearing paper jams Note • When removing paper that is jammed in the printer, if possible always pull the paper in the direction that it normally moves so as not to damage internal components. Always pull firmly and evenly; do not jerk the paper. If the paper tears, ensure that all fragments of paper are removed; otherwise a jam will occur again. When a paper jam occurs, the Error LED lights orange. Open and close the front cover. The jammed paper automatically exits the printer. In the paper feed area In the tray 1 1 Pull the tray 1 open. 2 Remove the jammed paper by gently pulling it straight out. Make sure that all of the paper is properly aligned in the tray 1. If the paper does not move when you pull, or if you do not see the paper in this area, check the fuser area around the toner cartridge. See page 9.2. 3 Insert the tray 1 into the printer until it snaps into place. Printing automatically resumes. In the optional tray 2 1 Pull the optional tray 2 open. 2 Remove the jammed paper from the printer. If the paper does not move when you pull, or if you do not see the paper in this area, stop and go to step 3. 3 Pull the tray 1 half. 9.1

Section	Page
Guide_EN	1
Contents	5
Introduction	10
Special features	10
Printer overview	11
Front view	11
Rear view	12
Control panel overview	12
Understanding the LEDs	12
Finding more information	13
Setting up the hardware	13
Altitude adjustment	14
Changing the font setting	15
Basic setup	16
Printing a demo page	16
Using toner save mode	16
Software overview	17
Supplied software	17
Printer driver features	17
System requirements	18
Loading print media	19
Selecting print media	19
Supported sizes of paper	20
Guidelines for selecting and storing print media	21
Loading paper	22
Using the tray 1 or the optional tray 2	23
Changing the size of the paper in the tray 1	23
Using manual feeder	24
Printing with a prescribed paper size	25
Knowing an output location	25
Network setup(ML-2851ND only)	26
Introduction	26
Supported operating systems	26
Using SetIP program	26
Basic printing	27
Printing a document	27
Canceling a print job	27
Ordering supplies and accessories	28
Toner cartridge	28
Accessory	28
How to purchase	28
Maintenance	29
Cleaning the printer	29
Cleaning the outside of the printer	29
Cleaning the inside of the printer	29
Maintaining the toner cartridge	30
Redistributing toner cartridge	30
Replacing the toner cartridge	31
Printing a configuration page	32
Maintenance parts	32
Troubleshooting	33
Clearing paper jams	33
In the paper feed area	33
Around the toner cartridge	34
In the paper exit area	35
In the duplex unit area	35
Tips for avoiding paper jams	36
Troubleshooting checklist	37
Solving general printing problems	37
Solving print quality problems	39
Common Windows problems	41
Common PostScript problems	42
Common Linux problems	42
Common Macintosh problems	43
Installing accessories	44
Precautions to take when installing accessories	44
Installing a memory module	44
Activating the added memory in the PS printer properties	45
Specifications	46
Printer specifications	46
Index	47
Software section	48
Software section Contents	49
Installing Printer Software in Windows	52
Installing Printer Software	52
Installing Software for Local Printing	52
Installing Software for Network Printing	55
Reinstalling Printer Software	58
Removing Printer Software	59
Basic Printing	60
Printing a Document	60
Printing to a file (PRN)	61
Printer Settings	61
Layout Tab	62
Paper Tab	62
Graphics Tab	63
Extras Tab	64
About Tab	65
Printer Tab	65
Using a Favorite Setting	65
Using Help	65
Advanced Printing	66
Printing Multiple Pages on One Sheet of Paper (N-Up Printing)	66
Printing Posters	67
Printing Booklets	67
Printing on Both Sides of Paper	68
Printing a Reduced or Enlarged Document	68
Fitting Your Document to a Selected Paper Size	68
Using Watermarks	69
Using an Existing Watermark	69
Creating a Watermark	69
Editing a Watermark	69
Deleting a Watermark	69
Using Overlays	70
What is an Overlay?	70
Creating a New Page Overlay	70
Using a Page Overlay	70
Deleting a Page Overlay	70
Using Windows PostScript Driver	71
Printer Settings	71
Advanced	71
Using Help	71
Sharing the Printer Locally	72
Setting Up a Host Computer	72
Setting Up a Client Computer	72
Using Smart Panel	73
Understanding Smart Panel	73
Opening the Troubleshooting Guide	74
Using Printer Settings Utility	74
Using Onscreen Help File	74
Changing the Smart Panel Program Settings	74
Using Your Printer in Linux	75
Getting Started	75
Installing the Unified Linux Driver	75
Installing the Unified Linux Driver	75
Uninstalling the Unified Linux Driver	76
Using the Unified Driver Configurator	77
Opening the Unified Driver Configurator	77
Printers Configuration	77
Ports Configuration	78
Configuring Printer Properties	78
Printing a Document	79
Printing from Applications	79
Printing Files	79
Using Your Printer with a Macintosh	80
Installing Software	80
Printer driver	80
Setting Up the Printer	81
For a Network-connected	81
For a USB-connected	81
Printing	82
Printing a Document	82
Changing Printer Settings	82
Printing Multiple Pages on One Sheet of Paper	84
Duplex Printing	84
Software section Index	85
A	85
B	85
D	85
E	85
F	85
G	85
H	85
I	85
L	85
M	85
N	85
O	85
P	85
R	85
S	85
T	86
U	86