Samsung NE58K9560WS/AA User Manual - Page 57

English 57, Problem, Possible cause, Solution, Reduce weight. Redistribute

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Problem Strong odor. Fan noise. Oven racks are difficult to slide. Possible cause An odor coming from the insulation around the inside of the oven is normal for the first few times the oven is used. A convection fan may automatically turn on and off. The shiny, silver-colored racks were cleaned in a selfcleaning cycle. Solution Operate the oven empty on the bake setting at 400 °F for 1 hour. This is not a system failure but normal operation. Apply a small amount of vegetable oil to a paper towel, and then wipe the edges of the oven racks with the paper towel. DRAWER Problem The drawer does not slide smoothly or drags. The warning drawer will not work. Possible cause The drawer is out of alignment. The drawer is over-loaded or the load is unbalanced. A fuse in your home may be blown or a circuit breaker may have tripped. The controls are not set correctly. Solution Fully extend the drawer and push it all the way in. See page 52. Reduce weight. Redistribute drawer contents. Replace the fuse or reset the circuit breaker. See the chapter on using the warning drawer on page 44. Problem Excessive condensation in the drawer. Food dries out in the warning drawer. Possible cause There is liquid present in the drawer. Uncovered foods. The temperature is set too high. Moisture is escaping. The drawer is not fully closed. Solution Remove the liquid. Cover food with a lid. Adjust the temperature to a lower setting. Cover food with a lid. Push the drawer in until the latch engages. Troubleshooting English 57

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English 57
Troubleshooting
Problem
Possible cause
Solution
Strong odor.
An odor coming from the
insulation around the inside
of the oven is normal for the
first few times the oven is
used.
Operate the oven empty on
the bake setting at 400 °F for
1 hour.
Fan noise.
A convection fan may
automatically turn on and off.
This is not a system failure
but normal operation.
Oven racks
are difficult to
slide.
The shiny, silver-colored
racks were cleaned in a self-
cleaning cycle.
Apply a small amount of
vegetable oil to a paper towel,
and then wipe the edges of
the oven racks with the paper
towel.
DRAWER
Problem
Possible cause
Solution
The drawer
does not slide
smoothly or
drags.
The drawer is out of
alignment.
Fully extend the drawer and
push it all the way in. See
page
52
.
The drawer is over-loaded or
the load is unbalanced.
Reduce weight. Redistribute
drawer contents.
The warning
drawer will not
work.
A fuse in your home may be
blown or a circuit breaker
may have tripped.
Replace the fuse or reset the
circuit breaker.
The controls are not set
correctly.
See the chapter on using the
warning drawer on page
44
.
Problem
Possible cause
Solution
Excessive
condensation
in the drawer.
There is liquid present in the
drawer.
Remove the liquid.
Uncovered foods.
Cover food with a lid.
The temperature is set too
high.
Adjust the temperature to a
lower setting.
Food dries out
in the warning
drawer.
Moisture is escaping.
Cover food with a lid.
The drawer is not fully closed.
Push the drawer in until the
latch engages.