Samsung NP-NC20 User Guide - Page 185

Bluetooth, Start > Control Panel &gt

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Bluetooth Q I cannot find or connect the headset. Q I have connected the headset, but I cannot hear sound normally. A1 If the headset is connected to another device and is currently being used, you will not be able to locate it. In this case, even if you locate the headset, you will not be able to connect it. Disconnect the headset from the device and then try again. A2 If the headset is connected to the power adapter, the Bluetooth wireless connection is not available. Disconnect the headset from the power adapter and try again. A3 A Bluetooth headset generally provides On/Off and Pairing modes. To connect the headset to another Bluetooth device such as a computer or cellphone, it must be in Pairing mode. Switch the headset to Pairing mode and try again. In general, a Bluetooth headset in Pairing mode is automatically switched to On/ Off mode after a predetermined period of time. A1 If the Bluetooth headset is properly connected to a computer, the Control Pane Sound Playback Device changes to Bluetooth Audio (for a mono headset) or High Quality Bluetooth Audio (for a stereo headset). If the Sound Playback Device in the Control Panel is not changed properly, you may not hear any sound. Check the audio settings in the Control Panel according to the procedures below.  Configuring Sounds and Audio Devices in the Control Panel z Double-Click Start > Control Panel > Sounds and Audio Devices. x Select the Audio tab in the Sounds and Audio Devices Properties window. c Check if the Sound playback and Sound recording device is set to Bluetooth audio (for a mono headset) or High Quality Bluetooth audio (for a stereo headset). A2 Check if the headset is properly connected and is operating normally. A3 Check the volume settings of the headset and the computer. 184

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18³
Q
I cannot find or connect the
headset.
A1
If the headset is connected to another
device and is currently being used,
you will not be able to locate it. In this
case, even if you locate the headset,
you will not be able to connect it.
Disconnect the headset from the
device and then try again.
A2
If the headset is connected to
the power adapter, the Bluetooth
wireless connection is not available.
Disconnect the headset from the
power adapter and try again.
A3
A Bluetooth headset generally
provides On/Off and Pairing modes.
To connect the headset to another
Bluetooth device such as a computer
or cellphone, it must be in Pairing
mode. Switch the headset to Pairing
mode and try again.
In general, a Bluetooth headset
in Pairing mode is automatically
switched to On/ Off mode after a pre-
determined period of time.
Q
I have connected the headset, but I
cannot hear sound normally.
A1
If the Bluetooth headset is properly
connected to a computer, the
Control
Pane Sound Playback Device
changes to
Bluetooth Audio
(for
a mono headset) or
High Quality
Bluetooth Audio
(for a stereo
headset). If the
Sound Playback
Device
in the
Control Panel
is not
changed properly, you may not hear
any sound. Check the audio settings
in the Control Panel according to the
procedures below.
Configuring Sounds and Audio
Devices in the Control Panel
z
Double-Click
Start > Control Panel >
Sounds and Audio Devices
.
x
Select the
Audio
tab in the Sounds
and Audio Devices Properties
window.
c
Check if the Sound playback and
Sound recording device is set to
Bluetooth audio (for a mono headset)
or High Quality Bluetooth audio (for a
stereo headset).
A2
Check if the headset is properly
connected and is operating normally.
A3
Check the volume settings of the
headset and the computer.
Bluetooth