Samsung PPM50H3 User Manual - Page 42

BN68-00654A-01Eng 4/19/04 4:13 PM Page 42 Troubleshooting: Before Contacting Service Personnel ENG Before contacting Samsung after-sales service, perform the following simple checks. If you cannot solve the problem using the instructions below, note the model and serial number of the PDP and contact your local dealer. No sound or picture Normal picture but no sound No picture or black and white picture Sound and picture interference Remote control malfunctions ◆ Check that the mains lead has been connected to a wall socket. ◆ Check that you have pressed the ON or OFF button. ◆ Check the picture contrast and brightness settings. ◆ Check the volume. ◆ Check the volume. ◆ Check whether the volume MUTE button on the remote control has been pressed. ◆ Adjust the color settings. ◆ Check that the video system selected is correct. ◆ Plug your PDP into a different mains socket. ◆ Replace the remote control batteries. ◆ Clean the upper edge of the remote control (transmission window). ◆ Check the battery terminals. Care and Maintenance ◆ Identifying Problems - Do not put the PDP near extremely hot, cold, humid or dusty places. - Do not put the PDP near appliances that create magnetic fields. - Keep the ventilation openings clear. - Do not place the PDP on a rough and slanted surface, such as cloth or paper. ◆ Liquids Do not place liquids near or on the PDP. ◆ Cabinet - Never open the cabinet or touch the parts inside. - Wipe your PDP with a clean, dry cloth. Never use water, cleaning fluids, wax, or chemicals. - Do not put heavy objects on top of the cabinet. ◆ Temperature If your PDP is suddenly moved from a cold to a warm place, unplug the power cord for at least two hours so that moisture that may have formed inside the unit can dry completely. 42