Samsung SF-650 Quick Guide (easy Manual) (ver.1.0) (English) - Page 67

CONDITION SUGGESTED SOLUTION Frequent copy paper jams • Fan the stack of paper, then turn it over in the tray. Replace the paper in the tray with occur. a fresh supply. Check/adjust the paper guides, if necessary. • Ensure that the paper is the proper paper weight. • Check for copy paper or pieces of copy paper remaining in the machine after a paper jam has been cleared. Toner cartridge produces fewer copies than expected before running out of toner. • Your originals may contain pictures, solids, or heavy lines. For example, your originals may be forms, newsletters, books, or other documents that use more toner. • Turn the machine off and back on. Fax problems CONDITION SUGGESTED SOLUTIONS The machine is not • Unplug the power cord and plug it in again. working, there is no • Ensure that there is power being supplied to the electrical outlet. display, or the buttons are not working. No dial tone. • Check that the phone line is properly connected. • Check that the phone socket on the wall is working by plugging in another phone. The numbers stored in memory do not dial correctly. Make sure that the numbers are stored in memory correctly. Print a Phone Book list (See "Setting up address book" on page 39). The original does not feed • Make sure that the paper is not wrinkled and you are inserting it in correctly. Check into the machine. that the original is the right size, not too thick or thin. • Make sure that the document feeder is firmly closed. • The document feeder rubber pad may need to be replaced. Contact a service representative. Faxes are not received automatically. • The receiving mode should be set to fax. • Make sure that there is paper in the tray. • Check to see if the display shows any error message. If it does, clear the problem The machine does not send. • Make sure that the original is loaded in the document feeder. • Check the fax machine you are sending to, to see if it can receive your fax. The incoming fax has blank spaces or is of poor-quality. • The fax machine sending you the fax may be faulty. • A noisy phone line can cause line errors. • Check your machine by making a copy. • A toner cartridge has reached its estimated cartridge life. Replace the toner cartridge (See "Replacing the toner cartridge" on page 68). Some of the words on an The fax machine sending the fax had a temporary document jam. incoming fax are stretched. The machine dials a number, but the connection with the other fax machine fails. The other fax machine may be turned off, out of paper, or cannot answer incoming calls. Speak with the other machine operator and ask her/him to solve out the problem. Faxes do not store in memory. There may not be enough memory space to store the fax. If the display indicating the memory status shows, delete any faxes you no longer need from the memory, and then try to store the fax again. Call for service. Blank areas appear at the bottom of each page or on other pages, with a small strip of text at the top You may have chosen the wrong paper settings in the user option setting. For details about paper settings (See "Setting the paper size and type" on page 30). Troubleshooting_ 66