Sony Ericsson Aspen User Guide - Page 74
Troubleshooting, Resetting the phone, I cannot use Internet-based services
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Troubleshooting Resetting the phone You can reset your phone, when required. It is the soft reset and is similar to, as rebooting your computer. You can also use Master Reset to reset your phone to factory settings and delete all the phone content simultaneously, for example if you want to let someone else use your phone. Before performing a Master Reset, you need to back up all data, for example photos and music stored in the phone, in order not to lose this data. To reset the phone 1 Remove the battery cover and the stylus. Locate the small hole (see picture). 2 Insert a thin object into the hole and press down briefly. The content of your phone will not be deleted. To reset the phone and delete all phone content • Select > Settings > System > Master Reset. I cannot use Internet-based services Make sure your subscription includes data downloads, and that the Internet settings in your phone are correct. See Internet and messaging settings on page 15 for more information on how to download or change the Internet settings. You can also download settings from www.sonyericsson.com/support. 74 This is an Internet version of this publication. © Print only for private use.