Sony DPF D72N Operating Instructions - Page 51

Troubleshooting, If trouble occurs - b 7 digital photo frame

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Page 51 highlights

Troubleshooting If trouble occurs Before submitting the photo frame for repair, try using the following guidance to solve the problem. If the problem persists, consult with your Sony dealer or Sony service facilities. Power supply Symptom Check item The power cannot • Is the AC power plug be turned on. inserted correctly? Cause/Solutions c Insert the power plug properly. Displaying images If the power is turned on but images are not displayed or the settings of the operation screen cannot be configured, confirm the following check items. Symptom Check item Cause/Solutions No images are displayed on the screen. • Is a memory card inserted properly? • Does the memory card contain images saved with a digital camera or other device? c Insert a memory card properly. (.pages 22, 54) c Insert a memory card containing images. c Check the file formats that can be displayed. (.page 59) Images are not played back in the order of shooting date. • Is the file format compatible with DCF? • Were these images saved from a computer? • Were these images edited on a computer? c A file that is not compatible with DCF may not be able to be displayed with the photo frame, even if it can be displayed with a computer. c If you edit or save an image file on a computer, the date that the file was modified is changed. Images are thus displayed in order of by the date the files were modified instead of by the shooting date. Troubleshooting Continued 51 GB

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51
GB
Troubleshooting
Troubleshooting
If trouble occurs
Before submitting the photo frame for repair, try using the following guidance to solve the problem.
If the problem persists, consult with your Sony dealer or Sony service facilities.
Power supply
Displaying images
If the power is turned on but images are not displayed or the settings of the operation screen cannot
be configured, confirm the following check items.
Symptom
Check item
Cause/Solutions
The power cannot
be turned on.
•
Is the AC power plug
inserted correctly?
c
Insert the power plug properly.
Symptom
Check item
Cause/Solutions
No images are
displayed on the
screen.
•
Is a memory card inserted
properly?
c
Insert a memory card properly.
(
.
pages 22, 54)
•
Does the memory card
contain images saved with a
digital camera or other
device?
c
Insert a memory card containing images.
c
Check the file formats that can be
displayed. (
.
page 59)
•
Is the file format compatible
with DCF?
c
A file that is not compatible with DCF
may not be able to be displayed with the
photo frame, even if it can be displayed
with a computer.
Images are not
played back in the
order of shooting
date.
•
Were these images saved
from a computer?
•
Were these images edited on
a computer?
c
If you edit or save an image file on a
computer, the date that the file was
modified is changed. Images are thus
displayed in order of by the date the files
were modified instead of by the shooting
date.
Continued