Sony KDL40EX640 Operating Instructions - Page 80

Media Server Troubleshooting, Home Network Setup

Page 80 highlights

Condition You cannot add a new Widget Your TV cannot connect to the server A message appears starting that the TV cannot connect to your network Explanation/Solution • Your TV comes with preinstalled apps which occupy a certain amount of the allotted app memory. To add a new app, you may have to delete an existing app. Press Home, then press V/v to select Applications, press , then press B/b to select the Widget you want to delete. Press yellow button, then press V/v to select Delete App, and press . • Check the LAN cable or connection to your server and your TV. • Check if your network is properly configured on your TV. • Check the current network settings. Press HOME, then select Settings > Setup > Network > Network Setup > View Network settings and status. If all of your network settings are "-", your server may not be connected properly. Check your network connections and/or server's instruction manual for connection information. • Reconfigure your network settings. • If the LAN cable is connected to an active server and the TV has acquired an IP address, check your DLNA Certified™ media server's connections and configurations. • Your IP address configuration can be viewed by selecting the View Network settings and status option. DLNA Certified™ media server is inaccessible although it is listed under [Media] in the Home Menu • Check your LAN cable/connection or your server connections. The TV may have lost connection with the server. • Perform Media Server Troubleshooting to check if your media server is properly communicating with the TV. Press HOME, then select Settings > Setup > Network > Home Network Setup > Media Server Troubleshooting. Some photos, music, video files in the connected USB device or DLNA Certified™ media server are not displayed • Unsupported files may not be displayed. • The accessible file or folder limit in a directory is 1,000 for USB and a DLNA Certified™ media server. This limit includes nonsupported files or just folders. Files or folders are populated based on their timestamps. Photo, music files or folders exceeding the limit will not be displayed. When using the renderer function, music files cannot be played back • Some applications display a photo file pre-installed in the PC simultaneously with music playback when using the renderer function. Depending on the pre-installed photo file, music playback may not be possible, but may become possible by changing the photo file. The TV surrounds become warm. • When the TV is used for an extended period, the TV surrounds become warm. You may feel hot when touching there by the hand. 80

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80
You cannot add a new
Widget
Your TV comes with preinstalled apps which occupy a certain
amount of the allotted app memory. To add a new app, you may
have to delete an existing app. Press
Home
, then press
V
/
v
to
select
Applications
, press
, then press
B
/
b
to select the
Widget you want to delete. Press yellow button, then press
V
/
v
to
select
Delete App
, and press
.
Your TV cannot connect
to the server
Check the LAN cable or connection to your server and your TV.
Check if your network is properly configured on your TV.
A message appears
starting that the TV
cannot connect to your
network
Check the current network settings. Press
HOME
, then select
Settings
>
Setup
>
Network
>
Network Setup
>
View Network
settings and status
. If all of your network settings are “-”, your
server may not be connected properly. Check your network
connections and/or server’s instruction manual for connection
information.
Reconfigure your network settings.
If the LAN cable is connected to an active server and the TV has
acquired an IP address, check your DLNA Certified™ media
server’s connections and configurations.
Your IP address configuration can be viewed by selecting the
View Network settings and status
option.
DLNA Certified™ media
server is inaccessible
although it is listed under
[Media] in the Home
Menu
Check your LAN cable/connection or your server connections.
The TV may have lost connection with the server.
• Perform
Media Server Troubleshooting
to check if your media
server is properly communicating with the TV. Press
HOME
, then
select
Settings
>
Setup
>
Network
>
Home Network Setup
>
Media Server Troubleshooting
.
Some photos, music,
video files in the
connected USB device
or DLNA Certified™
media server are not
displayed
Unsupported files may not be displayed.
The accessible file or folder limit in a directory is 1,000 for USB
and a DLNA Certified™ media server. This limit includes non-
supported files or just folders. Files or folders are populated
based on their timestamps. Photo, music files or folders
exceeding the limit will not be displayed.
When using the renderer
function, music files
cannot be played back
Some applications display a photo file pre-installed in the PC
simultaneously with music playback when using the renderer
function. Depending on the pre-installed photo file, music
playback may not be possible, but may become possible by
changing the photo file.
The TV surrounds
become warm.
When the TV is used for an extended period, the TV surrounds
become warm. You may feel hot when touching there by the
hand.
Condition
Explanation/Solution