Sony PEG-TH55 Troubleshooting Q&A - Page 20

I forgot my password, HotSync® problems, Security, Delete Password

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I forgot my password I forgot my password and my CLIÉ handheld is locked B You must perform a hard reset on your CLIÉ handheld. If you perform a hard reset, your CLIÉ handheld will be restored to the default settings and data or installed add-on applications will be lost. b For details, refer to "Basic operations of your CLIÉ™ handheld: Restarting your CLIÉ™ handheld" in the supplied "Read This First (Operating Instructions)". I forgot my password and my CLIÉ handheld is not locked B You can use the Security function to delete the password, but all private records will be deleted. To back up all the data including private records, perform the HotSync® operation before you delete the password. Then restore your private records saved on your computer by following the procedure below. 1 Tap the box below [Password:] in the Security screen, and tap [Lost Password]. The Delete Password dialog box is displayed. 2 Tap [Yes]. The password and all private records are deleted. 3 Perform the HotSync® operation to restore your private records. HotSync® problems I cannot perform a local HotSync® operation Verifying your CLIÉ handheld B Is the connector between your CLIÉ handheld and the plug adapter dirty? Connect and disconnect your CLIÉ handheld and the plug adapter several times to clean the connector. 20

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I forgot my password
B
You must perform a hard reset on your CLIÉ handheld. If you perform a
hard reset, your CLIÉ handheld will be restored to the default settings and
data or installed add-on applications will be lost.
b
For details, refer to “Basic operations of your CLIÉ
™
handheld: Restarting your
CLIÉ
™
handheld” in the supplied “Read This First (Operating Instructions)”.
B
You can use the Security function to delete the password, but all private
records will be deleted. To back up all the data including private records,
perform the HotSync
®
operation before you delete the password. Then
restore your private records saved on your computer by following the
procedure below.
1
Tap the box below [Password:] in the
Security
screen, and tap [Lost
Password].
The
Delete Password
dialog box is displayed.
2
Tap [Yes].
The password and all private records are deleted.
3
Perform the HotSync
®
operation to restore your private records.
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
HotSync
®
problems
Verifying your CLIÉ handheld
B
Is the connector between your CLIÉ handheld and the plug adapter dirty?
Connect and disconnect your CLIÉ handheld and the plug adapter several
times to clean the connector.
I forgot my password and my CLIÉ handheld is locked
I forgot my password and my CLIÉ handheld is not
locked
I cannot perform a local HotSync
®
operation