Sony PEG-TH55 Troubleshooting Q&A - Page 5

HotSync, Palm™ Desktop for CLIÉ, CLIE Organizer for PC, HotSync Manager, Symptoms

Page 5 highlights

Symptoms Page My CLIÉ handheld does not activate the right feature when I Page 19 tap a button or screen icon I cannot display the menu when I tap (Menu) Page 19 I forgot my password I forgot my password and my CLIÉ handheld is locked Page 20 I forgot my password and my CLIÉ handheld is not locked HotSync® problems I cannot perform a local HotSync® operation I cannot start the HotSync® operation by tapping (HotSync) on the HotSync screen I cannot cancel the HotSync® operation It takes a long time to complete the HotSync® operation Page 20 Page 20 Page 22 Page 23 Page 23 Data cannot be synchronized with some applications using the Page 23 HotSync® operation I cannot back up some data using the HotSync® operation Page 25 Palm™ Desktop for CLIÉ does not start or cannot be selected from the menu Page 25 CLIE Organizer for PC does not start or cannot be selected Page 25 from the menu HotSync Manager does not start. (HotSync) is not displayed in the task tray (Notification area) at the bottom right of my computer window I cannot perform a HotSync® operation via a wireless LAN If you still cannot perform the HotSync® operation I cannot perform a HotSync® operation via a modem I cannot perform a IR HotSync® operation Page 26 Page 26 Page 26 Page 27 Page 29 I cannot beam data Verify the following first Page 30 An error message is displayed indicating insufficient memory Page 30 when I receive data/files via beaming Continued on next page 5

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5
Symptoms
Page
My CLIÉ handheld does not activate the right feature when I
tap a button or screen icon
Page 19
I cannot display the menu when I tap
(Menu)
Page 19
I forgot my password
I forgot my password and my CLIÉ handheld is locked
Page 20
I forgot my password and my CLIÉ handheld is not locked
Page 20
HotSync
®
problems
I cannot perform a local HotSync
®
operation
Page 20
I cannot start the HotSync
®
operation by tapping
(HotSync) on the
HotSync
screen
Page 22
I cannot cancel the HotSync
®
operation
Page 23
It takes a long time to complete the HotSync
®
operation
Page 23
Data cannot be synchronized with some applications using the
HotSync
®
operation
Page 23
I cannot back up some data using the HotSync
®
operation
Page 25
Palm™ Desktop for CLIÉ
does not start or cannot be
selected from the menu
Page 25
CLIE Organizer for PC
does not start or cannot be selected
from the menu
Page 25
HotSync Manager
does not start.
(HotSync) is not
displayed in the task tray (Notification area) at the bottom
right of my computer window
Page 26
I cannot perform a HotSync
®
operation via a wireless LAN
Page 26
If you still cannot perform the HotSync
®
operation
Page 26
I cannot perform a HotSync
®
operation via a modem
Page 27
I cannot perform a IR HotSync
®
operation
Page 29
I cannot beam data
Verify the following first
Page 30
An error message is displayed indicating insufficient memory
when I receive data/files via beaming
Page 30
Continued on next page
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