Sony PEG-TH55 Troubleshooting Q&A - Page 23

Troubleshooting I cannot cancel the HotSync® operation B You may not be able to stop the HotSync® operation by tapping [Cancel] for over ten seconds after you start the USB HotSync® operation. Try again after a while. B If you disconnect your CLIÉ handheld and computer during the HotSync® operation, the HotSync® operation will not perform correctly. In this case, perform a soft reset. b For details, refer to "Basic operations of your CLIÉ™ handheld: Restarting your CLIÉ™ handheld" in the supplied "Read This First (Operating Instructions)". B If you cannot stop the HotSync® operation even by tapping [Cancel], perform a soft reset. b For details, refer to "Basic operations of your CLIÉ™ handheld: Restarting your CLIÉ™ handheld" in the supplied "Read This First (Operating Instructions)". It takes a long time to complete the HotSync® operation B Depending on the application you are using, it may require time to complete the HotSync® operation because of large data/file sizes. Data cannot be synchronized with some applications using the HotSync® operation B Do the user names for CLIE Organizer for PC and Palm™ Desktop for CLIÉ match the one for your CLIÉ handheld? In CLIE Organizer for PC and Palm™ Desktop for CLIÉ, select the user name corresponding to your CLIÉ handheld user name. B Is the application set not to synchronize files? Click (HotSync) in the task tray (Notification area) at the bottom right of your computer window and select [Custom...] from the menu. Check that the application is set to synchronize files. Continued on next page 23