Sony PEG-TH55 Troubleshooting Q&A - Page 38

CLIE Mail, Outlook Express, The message Account is invalid or Incorrect, password is displayed

Page 38 highlights

I cannot send or receive e-mail messages (continued) 4 Tap V below [Authentication:] and select [POP Before SMTP]. B The security systems of some Internet Service Providers may prevent you from sending mail. Try reducing the speed in the Preferences screen for [Connection]. The message "Account is invalid" or "Incorrect password" is displayed B Check the mail server settings. b For details, refer to "CLIE Mail" in the "CLIÉ Application Manual" (HTML format). I cannot synchronize the data between CLIE Mail and e-mail software, such as Outlook Express, on my computer B If both Microsoft® Outlook Express and Microsoft® Outlook are installed on your computer and you cannot synchronize the data between Outlook Express and CLIE Mail, then reset MAPI of your computer by following the steps below. 1 Click [Start], select [Settings] (except for Windows XP), and click [Control Panel]. 2 Double-click the Internet Options icon. 3 Click [Programs] in the Internet Properties window. 4 Select [Hotmail] from [E-mail:] and click [OK]. 5 Restart your computer. 6 Double-click the Internet Options icon in [Control Panel]. 7 From [E-mail:] in [Programs], select the E-mail software that you want to synchronize with CLIE Mail and click [OK]. 38

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38
4
Tap
V
below [Authentication:] and select [POP Before SMTP].
B
The security systems of some Internet Service Providers may prevent you
from sending mail. Try reducing the speed in the Preferences screen for
[Connection].
B
Check the mail server settings.
b
For details, refer to “CLIE Mail” in the “CLIÉ Application Manual” (HTML
format).
B
If both
Microsoft
®
Outlook Express
and
Microsoft
®
Outlook
are
installed on your computer and you cannot synchronize the data between
Outlook Express
and
CLIE Mail
, then reset MAPI of your computer by
following the steps below.
1
Click [Start], select [Settings] (except for Windows XP), and click
[Control Panel].
2
Double-click the Internet Options icon.
3
Click [Programs] in the
Internet Properties
window.
4
Select [Hotmail] from [E-mail:] and click [OK].
5
Restart your computer.
6
Double-click the Internet Options icon in [Control Panel].
7
From [E-mail:] in [Programs], select the E-mail software that you want
to synchronize with
CLIE Mail
and click [OK].
I cannot send or receive e-mail messages (continued)
The message “Account is invalid” or “Incorrect
password” is displayed
I cannot synchronize the data between
CLIE Mail
and
e-mail software, such as
Outlook Express
, on my
computer