Sony PRS 500 Operation Guide - Page 57

Troubleshooting, Reader Help.

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Troubleshooting Troubleshooting If Sony Reader does not function as expected, try the following steps to resolve the issue.  Reset Sony Reader by pressing the Reset button with a small pin or clip. The content and settings stored on Sony Reader are not affected by resetting, and no information is erased. After pressing the Reset button, turn on Sony Reader by sliding the POWER switch.  Check the symptoms in "Troubleshooting."  Check for information about the issue in CONNECT Reader Help.  Look for information about the issue on one of the support Web sites. http://www.sony.com/readersupport  If the approaches listed above fail to resolve the issue, please call Sony Support 1-(866)-962-7669. 57

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Troubleshooting
Troubleshooting
If Sony Reader does not function as expected, try the
following steps to resolve the issue.
Reset Sony Reader by pressing the Reset button
with a small pin or clip.
The content and settings stored on Sony Reader are not
affected by resetting, and no information is erased.
After pressing the Reset button, turn on Sony Reader by
sliding the POWER switch.
Check the symptoms in “Troubleshooting.”
Check for information about the issue in CONNECT
Reader Help.
Look for information about the issue on one of the
support Web sites.
If the approaches listed above fail to resolve the
issue, please call Sony Support 1-(866)-962-7669.
57