Sony STR-DH770 Help Guide Printable PDF - Page 94
receiver is not turned on.
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A test tone is output from a different speaker than the speaker displayed on the display panel. The speaker pattern setting is incorrect. Make sure that the speaker connections and the speaker pattern match correctly. [153] Troubleshooting Sound No sound is output from the TV when the receiver is in standby mode. When the receiver enters standby mode, sound is output from the last HDMI device selected before you turned off the receiver. If you are enjoying content from another device, play the content on the device and perform the One-Touch Play operation, or turn on the receiver to select the HDMI device from which you want to enjoy content. Make sure [] - [STBY THRU] is set to [ON] or [AUTO] on the display panel. [154] Troubleshooting Sound No TV sound is output from the receiver. Check the type and connection of the HDMI cable, optical digital cable, or audio cable that is connected to the receiver and the TV (refer to the supplied Startup Guide). When the receiver is connected with a TV compatible with Audio Return Channel, make sure the receiver is connected to an ARC-compatible HDMI input jack of the TV (refer to the supplied Startup Guide). If sound is still not output or if sound is interrupted, connect the optical digital cable (not supplied). Then, press AMP MENU and set [] - [CTRL HDMI] to [CTRL OFF] on the display panel. If the TV is not compatible with Audio Return Channel (ARC), connect the receiver to the TV using an optical digital cable (not supplied) or audio cable (not supplied). There will be no TV sound from the connected speakers when the receiver is connected to an HDMI input jack of a TV that is not compatible with ARC. Switch input of the receiver to [TV]. Increase the volume on the receiver or cancel muting. If the sound of a cable box or satellite box connected to the TV is not output, connect the device to an HDMI input jack of the receiver and switch the input of the receiver to the input for the connected device (refer to the supplied Startup Guide). Depending on the order in which you connect the TV and the receiver, the receiver may be muted and [Muting] is displayed on the front panel display of the receiver. If this happens, turn on the TV first, then the receiver. Set the speaker setting of the TV (BRAVIA) to "Audio System." Refer to the operating instructions of your TV regarding how to set the TV. [155] Troubleshooting Sound Image and sound are not output from the TV when the receiver is not turned on. Press AMP MENU, then set [] - [CTRL HDMI] to [CTRL ON], and then set [] - [STBY THRU] to [AUTO] or [ON] on the display panel. Turn on the receiver, then select the input to which the playing device is connected. If connected to other devices than those manufactured by Sony that support the Control for