TP-Link Archer A54 Archer A54US V1.6 User Guide - Page 123
Q5. What should I do if I cannot access the internet even though the, configuration is finished?
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Q5. What should I do if I cannot access the internet even though the configuration is finished? 1. Visit http://tplinkwifi.net, and log in with the password you set for the router. 2. Go to Status to check WAN status: If IP Address is a valid one, please try the methods below and try again: • Your computer might not recognize any DNS server addresses, please manually configure DNS server. 1 ) Go to DHCP. 2 ) Enter 8.8.8.8 as Primary DNS, and click Save. Tips: 8.8.8.8 is a safe and public DNS server operated by Google. • Restart the modem and the router. 1 ) Power off your modem and the router, and leave them off for 1 minute. 2 ) Power on your modem first, and wait about 2 minutes. 3 ) Power on the router, and wait another 1 or 2 minutes and check the internet access. • Reset the router to factory default settings and reconfigure the router. • Upgrade the firmware of the router. • Check the TCP/IP settings on the particular device if all other devices can get internet from the router. If the IP Address is 0.0.0.0, please try the methods below and try again: • Make sure the physical connection between the router and the modem is proper. • Clone the MAC address of your computer. 1 ) Visit http://tplinkwifi.net, and log in with the password you set for the router. 2 ) Go to Network > MAC Clone, select Clone MAC Address and click Save. 118
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